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Cafe Supervisor Resume Example

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CAFE SUPERVISOR
Summary

Obtain a management position in the hospitality industry that specifies in foodservice or catering to utilize and engage hospitality skills, educational background, quality assurance, program development, and training experience.


Skill Highlights
  • Accuracy and attention to details
  • Supervisory skills, employee relation management
  • Strong guest service skills
  • Organization and prioritization skills
  • Self-motivated initiative and high level of energy
  • Culinary arts education
  • Adaptability and ability to work in fast-paced environments and under pressure;
  • Multi-tasking, teamwork, quick learning
  • Decision making, critical and analytical thinking, organizing, planning 
Experience
Cafe Supervisor
August 2014 to CurrentBon Appetit Management Company for Edwards Lifesciences － Irvine, CA
  • Assisted with the transition from Aramark Inc. to a new primary account, Bon Appetit Management Co. at Edwards Lifesciences as Cafe Supervisor in 2014 with average daily sales of $4,000
  • Directly managed (4) hourly full-time employees to ensure daily cafe operations were successful
  • Assisted with relocation of new café  for Bon Appetit Management Co. at Edwards Lifesciences in 2016 as Cafe Supervisor
  • Currently directly manages (10-12) hourly full-time employees to ensure daily cafe operations are successful. Creates average daily sales of $8,000-$9,000
  • Assisted with opening of a separate Coffee Bar (2017) and Servery (2018) as Cafe Supervisor
  • Exhibits thorough supervisory duties and knowledge of foods
  • Develops and maintains exceptional customer service standard techniques with front of house team  
  • Consistently maintains high levels of cleanliness, organization, and sanitation of food and beverage products to ensure quality
  • Collaborates with the Executive Chef to analyze daily menu creations
  • Implements weekly inventory and creates orders with food vendors
  • Regularly updates POS systems and Bon Appetit Marketing with new pricing and daily food specials  
  • Assists with catered, special events, and banquets of 150 guests or more
Location Supervisor
September 2013 to August 2014Aramark Inc. for Edwards Lifesciences － Irvine, CA
  • Monitored satellite location dedicated for corporate employees of Edward Lifesciences
  • Assigned tasks and oversaw the direction of (1) hourly full-time employee
  • Consistently maintained high levels of customer service standards, cleanliness, organization, storage, and sanitation of food and beverage products
  • Menu planned, prepared, cooked, and expedited food according to daily menu forecast
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
  • Executed and assisted catered, special events, and banquets up to 150 guests or more
Floor Lead/Production Cook/Grill Cook
June 2010 to September 2013Sodexo Inc. for Disneyland Theme Parks － Anaheim, CA
  • Served Cast Members backstage as well as replenished food at their respective stations at the Disneyland California Adventure Resort
  • Oversaw direction of (6-8) hourly full-time employees
  • Produced large quantities of food hot-held for service
  • Implemented weekly inventory and daily ordering with food vendors
  • Assisted and executed special events and banquets up to 95 people
Production Manager
August 2011 to November 2011The Restaurant at Kellogg Ranch － Pomona, CA
  • Maintained excellent flow of customers to maximize nightly revenue
  • Coordinated with Front of House , Service Manager, and Back of House to forecast menu-mixes
  • Maintained clear and professional communication 
  • Recorded accurate inventory of all items in the kitchen
Front Office Agent
March 2009 to October 2009Best Western, Anaheim Hills Hotel － Anaheim, CA
  • Maintained guest satisfaction and guest related services
  • Assisted front desk manager with brand identity and customer service
  • Processed payments for all guests
Education
Bachelor of Science : Hospitality Management, March 2012California State Polytechnic University － Pomona, California, United StatesThe Collins College of Hospitality Management
Associate of Arts : June 2009Pasadena City College － Pasadena, California, United States
Certifications
  • ServSafe certified
  • Sustainable Meeting and Event Management certified as of December 2013
Professional Affiliations
  • Member-Association of Student Event Planners
  • Member-The Collins Hospitality Society (The Collins College of Hospitality Management Alumni Association)
Skills
  • Microsoft Office systems: Word, Excel, Adobe, PowerPoint, and Outlook.
  • POS systems: Micros and Agilisys
Additional Information
LinkedIn Profile
http://www.linkedin.com/in/rnetto27
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Resume Overview

Companies Worked For:

  • Bon Appetit Management Company for Edwards Lifesciences
  • Aramark Inc. for Edwards Lifesciences
  • Sodexo Inc. for Disneyland Theme Parks
  • The Restaurant at Kellogg Ranch
  • Best Western, Anaheim Hills Hotel

School Attended

  • California State Polytechnic University
  • Pasadena City College

Job Titles Held:

  • Cafe Supervisor
  • Location Supervisor
  • Floor Lead/Production Cook/Grill Cook
  • Production Manager
  • Front Office Agent

Degrees

  • Bachelor of Science : Hospitality Management , March 2012
    Associate of Arts : June 2009

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