Cafe Supervisor Resume Example
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CAFE SUPERVISOR
Summary
Obtain a management position in the hospitality industry that specifies in foodservice or catering to utilize and engage hospitality skills, educational background, quality assurance, program development, and training experience.
Skill Highlights
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Experience
Cafe Supervisor
August 2014 to CurrentCompany Name － City, State
August 2014 to CurrentCompany Name － City, State
- Assisted with the transition from Aramark Inc. to a new primary account, Bon Appetit Management Co. at Edwards Lifesciences as Cafe Supervisor in 2014 with average daily sales of $4,000
- Directly managed (4) hourly full-time employees to ensure daily cafe operations were successful
- Assisted with relocation of new café for Bon Appetit Management Co. at Edwards Lifesciences in 2016 as Cafe Supervisor
- Currently directly manages (10-12) hourly full-time employees to ensure daily cafe operations are successful. Creates average daily sales of $8,000-$9,000
- Assisted with opening of a separate Coffee Bar (2017) and Servery (2018) as Cafe Supervisor
- Exhibits thorough supervisory duties and knowledge of foods
- Develops and maintains exceptional customer service standard techniques with front of house team
- Consistently maintains high levels of cleanliness, organization, and sanitation of food and beverage products to ensure quality
- Collaborates with the Executive Chef to analyze daily menu creations
- Implements weekly inventory and creates orders with food vendors
- Regularly updates POS systems and Bon Appetit Marketing with new pricing and daily food specials
- Assists with catered, special events, and banquets of 150 guests or more
Location Supervisor
September 2013 to August 2014Company Name － City, State
September 2013 to August 2014Company Name － City, State
- Monitored satellite location dedicated for corporate employees of Edward Lifesciences
- Assigned tasks and oversaw the direction of (1) hourly full-time employee
- Consistently maintained high levels of customer service standards, cleanliness, organization, storage, and sanitation of food and beverage products
- Menu planned, prepared, cooked, and expedited food according to daily menu forecast
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions
- Executed and assisted catered, special events, and banquets up to 150 guests or more
Floor Lead/Production Cook/Grill Cook
June 2010 to September 2013Company Name － City, State
June 2010 to September 2013Company Name － City, State
- Served Cast Members backstage as well as replenished food at their respective stations at the Disneyland California Adventure Resort
- Oversaw direction of (6-8) hourly full-time employees
- Produced large quantities of food hot-held for service
- Implemented weekly inventory and daily ordering with food vendors
- Assisted and executed special events and banquets up to 95 people
Production Manager
August 2011 to November 2011Company Name － City, State
August 2011 to November 2011Company Name － City, State
- Maintained excellent flow of customers to maximize nightly revenue
- Coordinated with Front of House , Service Manager, and Back of House to forecast menu-mixes
- Maintained clear and professional communication
- Recorded accurate inventory of all items in the kitchen
Front Office Agent
March 2009 to October 2009Company Name － City, State
March 2009 to October 2009Company Name － City, State
- Maintained guest satisfaction and guest related services
- Assisted front desk manager with brand identity and customer service
- Processed payments for all guests
Education
Bachelor of Science : Hospitality Management, March 2012California State Polytechnic University － City, State, United StatesThe Collins College of Hospitality Management
Associate of Arts : June 2009Pasadena City College － City, State, United States
Certifications
- ServSafe certified
- Sustainable Meeting and Event Management certified as of December 2013
Professional Affiliations
- Member-Association of Student Event Planners
- Member-The Collins Hospitality Society (The Collins College of Hospitality Management Alumni Association)
Skills
- Microsoft Office systems: Word, Excel, Adobe, PowerPoint, and Outlook.
- POS systems: Micros and Agilisys
Additional Information
LinkedIn Profile
http://www.linkedin.com/in/rnetto27
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Resume Overview
School Attended
- California State Polytechnic University
- Pasadena City College
Job Titles Held:
- Cafe Supervisor
- Location Supervisor
- Floor Lead/Production Cook/Grill Cook
- Production Manager
- Front Office Agent
Degrees
- Bachelor of Science : Hospitality Management , March 2012
Associate of Arts : June 2009
