Barista with great people skills and experience in large coffee shop chain. Successful at creating a personalized experience for each customer. Superior customer service skills and a commitment to upholding the highest standards of product quality and operational efficiency.
Barnes and NobleCafe Server (Barista) | Lynnwood, WA | November 2016 - Current
Made and served many café beverages per day with speed, quality and consistency.
Memorized recipes for Starbucks specialty coffee beverages and seasonal offerings.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Learned to make all Starbucks beverages
Prioritized drink requests while managing interruptions.
Complied with standards for merchandising, stocking and storing product.
Cleaned counters, machines, utensils and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Controlled line and crowd with quick, efficient service.
Learned to 'up-sell' products by customizing drink orders, making recommendations, and using selling techniques.
Hawkes Law FirmFront Desk Assistant | Shoreline, WA | June 2016 - September 2016
Organized and maintained important legal documents.
Received information from potential and current clients and entered it into a database.
Sent emails to clients regarding appointments, documents, and payments.
Preformed small tasks for attorney's such as putting together legal binders, making copies, and calling/emailing
Scanned all incoming mail and sent out to intended recipients daily.
Archived legal binders (created PDF's of legal binders).
Answered incoming phone calls from clients/potential clients.
Preformed random organizational tasks around the office.
Wrote receipts/filled out payment information for clients.
Welcomed and seated clients before appointments.
Made coffee, washed dishes, cleaned kitchen, and took out garbage.
Helped facilitate a positive working environment in the office.
Responsible for reminding attorney's of specific tasks/phone calls they needed to make.
Communicated effectively with attorney's/clients.
Prioritized and completed tasks by deadline.
Handled high stress level environment.
Worked full time during summer and was never late.
Camp HustonKitchen Staff | Gold Bar, WA | June 2015 - June 2016
Cleaned and inspected equipment, kitchen appliances, and work areas
Cleaned and organized eating, service, and kitchen areas.
Supported all kitchen operations when chef was absent.
Kept dining room and kitchen area clean by performing cleaning and laundry duties.
Communicated with other kitchen team members to ensure food was prepared on time and correctly
Maintained kitchen work areas, equipment, and utensils in clean and orderly condition.
Cleaned and sterilized equipment and facilities.
Placed clean dishes, utensils, and cooking equipment in storage areas
Stocked service stations with items such as ice, napkins, and straws
Stocked, organized, and cleaned kitchens and cooking utensils
Stored food in designated containers and storage areas to prevent spoilage
Ensured food was stored and cooked at correct temperature
Mopped floors and cleaned walk-in refrigerators and storage areas
Scraped and stacked dirty dishes, and carried dishes and other tableware to kitchens for cleaning
Selected food items from serving or storage areas and placed them in dishes, on serving trays, or in takeout bags
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Set dining tables according to type of event and service standards.
Communicated well with coworkers in order to effectively complete tasks.
Washed dishes faster than anyone else on the team.
High School DiplomaSky Valley Education CenterMonroe, WA | Current
Associate of ArtsIntegrated StudiesCascadia CollegeBothell, WA | Current Took challenging courses.
Communicated well with teachers/students.
Turned in all assignments on time.
Took all extra credit opportunities.