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Cafe Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Customer-oriented General Manager with [Number] years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Skills
  • Policies and procedures
  • Timekeeping
  • Staff management
  • Foodservice
  • Sanitation
  • Food orders
  • Hiring and training
  • Public relations
  • Performance improvements
  • Recruiting and hiring
  • Schedule management
  • Supervision and training
Experience
Cafe Manager, 10/2019 to 03/2021
American Family Fitness Fredericksburg, VA,
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Directed [Job title]s in creating dynamic displays of new merchandise to catch attention of store customers.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored inventory levels on [Timeframe] basis and placed new orders for merchandise to keep supply well-stocked.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Managed scheduling for [Number] employees to optimize productivity.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Home Health Care Provider, 06/2017 to 12/2019
Hilton Grand Vacations Myrtle Beach, SC,
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Interacted with patients through activities such as [Type] to boost mood and improve overall memory.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Built positive rapport with referral sources to promote business services.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Met client demands by referring direct care providers.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Assisted patients with such tasks as [Task] and [Task] to alleviate burden on family members.
  • Monitored and managed referral volume according to staff availability.
  • Aided staff by completing required documentation processes for clinical outcomes.
  • Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Delivered exceptional in-home patient care throughout recovery.
Deli Clerk, 07/2009 to 01/2016
Publix Grocery Store City, STATE,
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Cleaned utensils, dishes and glasses for customer use.
  • Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Education and Training
: Cosmetology, Expected in
to
North Georgia Technical College - Clarkesville, GA
GPA:
High School Diploma: , Expected in 06/2000
to
Jackson County High School - Jefferson, GA
GPA:

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Resume Strength

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  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos
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Resume Overview

School Attended
  • North Georgia Technical College
  • Jackson County High School
Job Titles Held:
  • Cafe Manager
  • Home Health Care Provider
  • Deli Clerk
Degrees
  • Some College (No Degree)
  • High School Diploma

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