cafe lead resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

I am friendly and outgoing with excellent interpersonal communication strengths I am multi talented and have varied interests and hobbies. I am known for engaging people from all cultures and backgrounds. Enthusiastic demeanor coupled with ability to stay composed during peak periods. Work well under pressure. I am a very motivated person, enthusiastic, quick learner and eager to contribute to team success. Focused on boosting and maintaining customer satisfaction through efficient and upbeat service. Great attention to detail. Passionate Creative with eye for style, color and texture. Experienced Craftsperson with a history of high-quality and consistent work. Exemplary organization and complex problem-solving abilities. Efficient Sewer with great planning, problem-solving and multitasking skills. Collaborative and hardworking with strong sense of teamwork.

Work History
10/2019 to Current
Cafe Lead Urban Air Adventure Park El Paso, TX,

Also October 2014-July 2015

  • Elevated customer loyalty by using strong customer service and communication abilities to resolve customer problems
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Restocked display cases with attractive arrangements to promote specialty food items like Cheesecake and cookies
  • Upsold Shots, drink sizes and bakecase items with beverages, helping to increase store sales
  • Provided in-depth information to customers on beverage preparation and offered samples of fun new flavors
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Communicating effectively with other team members to achieve goals and smooth working environment
  • In charge of inventory counts. And making sure proper food stuffs and supplies were ordered every week
  • Assisted with interviewing and training new hires
07/2015 to 10/2019
Bookseller/Barista Wayne Nj Public Schools Wayne, NJ,

Also March 2013-October 2014

  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
  • Processed information and merchandise through POS register system
  • Ensured efficient and timely replenishment of sales floor merchandise
  • Applied interpersonal and communication skills to establish selling relationship with customers
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
  • Answered product questions with up-to-date knowledge of sales and store promotions
  • Discussed Member Cards with customers, outlined restrictions and educated on policies
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Achieved and maintained customer loyalty by forging long term relationships
  • Assisted customers by answering questions and fulfilling requests
  • Issued receipts and processed refunds, credits, or exchanges
08/2004 to 05/2009
Preschool Teacher First United Methodist Church Preschool City, STATE,
  • Promoted sensory development by providing access to different textures.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Allowed for ample outdoor discovery time each day.
  • Taught average of 14 children per school year.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Task delegation
  • Staff leadership
  • Brand awareness
  • Social integration
  • Ingredient preparation
  • Sorting
  • Troubleshooting and resolution
  • Skill development
  • Organizational
  • Creative Problem Solving
  • Leadership
  • Head for numbers
  • People Oriented
  • Computer literate
  • Strong Work Ethic
  • Relationship building and maintaining
Expected in
: Business Administration
St Louis Community College - St Louis, MO,
Expected in 08/1996
High School Diploma:
Westminster Christian Academy - St. Louis,
Additional Information

Architecture is a passion of mine; it is a field that I am looking to pursue, and have been for many years. It had to be put aside when I had children. However, even then I drew house and floor plans in my free time, a hobby that I still enjoy. There is not shortage of architecture and design magazines in my house, which I use to customize the floor plans featured. I am currently looking in to going back to school to get a degree in computer-aided design or architecture.

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Resume Overview

School Attended

  • St Louis Community College
  • Westminster Christian Academy

Job Titles Held:

  • Cafe Lead
  • Bookseller/Barista
  • Preschool Teacher


  • Some College (No Degree)
  • High School Diploma

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