Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Flexible hard worker ready to learn and contribute to team success.

  • Originality and Creativity
  • Focus and Follow-Through
  • Decision Making
  • Employee Motivation
  • Customer Service Management
  • Department Oversight
  • Problem Anticipation and Resolution
  • Budget Control
  • Records Organization and Management
  • Supplier Monitoring
  • Goal Setting
  • Finance and Accounting Oversight
  • Business Leadership
  • Staff Scheduling
  • Policy Development and Enforcement
  • Assignment Delegation
  • Team Leadership
  • Sales Tracking
  • Verbal and Written Communication
  • Quality Assurance
  • Training Management
  • Performance Assessment
  • Cost Reduction
  • Money Handling
  • Deadline Management
  • Waste Management and Reduction
  • Word Processing
  • Payroll Administration and Timekeeping
  • Price Structuring
  • Multitasking and Prioritization
  • Inventory Tracking and Management
  • Customer Relations
C-store Manager, 09/2020 to Current
Hy-VeeGlencoe, MN,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
Intern Inventory Clerk, 07/2020 to 09/2020
Shoshone Bannock Tribal Enterprises (Bannock Peak)City, STATE,
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Supported management and other team members during physical inventory planning activities.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Performed scheduled inventory counts.
  • Coordinated inventory, stocking, and ordering.
Graveyard Supervisor, 07/2010 to 07/2020
Shoshone Bannock Tribal Enterprises ( Sage Hill )City, STATE,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Conducted employee evaluations and reviews.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Education and Training
High School Diploma: , Expected in 05/2002
Blackfoot High School - Blackfoot, ID
  • Indian Country Class A/B UST Operator Training - 2021

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School Attended

  • Blackfoot High School

Job Titles Held:

  • C-store Manager
  • Intern Inventory Clerk
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  • High School Diploma

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