LiveCareer-Resume

bussiness owner resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Friendly and outgoing
  • Customer service focus
  • Quality assurance mindset
  • Reporting familiarity
  • Problem solving strength
  • Reliable
  • Sales professional
  • Staff training and development
  • Outstanding communication skills
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Highly motivated
Experience
05/2022 to 02/2030
Bussiness Owner Cracker Barrel Old Country Stores Madison, GA,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept records for production, inventory, income and expenses.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Devised business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Directed implementation of strategic business plans to achieve goals and objectives.
  • Determined pricing for products or services based on costs and competition.
  • Reviewed submitted expense reports for approval.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Submitted and prepared budget estimates and cost tracking reports.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Interviewed, trained and supervised employees.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
10/2019 to 01/2022
Retail Store Manager Food City Wytheville, VA,
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Built and maintained strong working relationships with team members.
  • Supervised cash drawer balances and deposits of store receipts.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Boosted company sales by developing and implementing strategic marketing approaches.
  • Prepared and submitted nightly bank deposits.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Executed merchandising strategies to support store sales growth.
01/XXX3 to 04/XXX5
Front End Manager Food City Independence, VA,

Customer service excellence

  • Responsible for closing
  • Cultivated strong customer relations and developed effective customer service standards.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reviewed employee performance and determined areas in need of improvement.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Put together schedule for floor staff according to skill sets and coverage needs.
  • Welcomed large volume of guests and improved overall customer service.
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Oversaw shelf inventory and customer-focused loss prevention strategies.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Created and directed robust training and mentoring strategies.
  • Created and optimized employee schedules for shift coverage.
  • Planned staff and training meetings and scheduled conference rooms.
03/XXX1 to 02/XXX3
Front End Manager Walmart City, STATE,
  • Managed cash flow of store, including cashier operations, bookkeeping and security.
  • Cultivated strong customer relations and developed effective customer service standards.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Reviewed employee performance and determined areas in need of improvement.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Put together schedule for floor staff according to skill sets and coverage needs.
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Oversaw shelf inventory and customer-focused loss prevention strategies.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Created and optimized employee schedules for shift coverage.
Education and Training
Expected in 06/1998 to to
Bachelor of Arts: Accounting and Business Management
University Central of East (UCE) - Dominican Republic ,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University Central of East (UCE)

Job Titles Held:

  • Bussiness Owner
  • Retail Store Manager
  • Front End Manager
  • Front End Manager

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: