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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Resourceful focused Real Estate Agent/ Banking professional offering more than 7 years of experience in challenging, fast-paced environments in finance experience as well Property Management experience. A Licensed Realtor known for leading and achieving sales goals working relationships within team setting. Persuasive communicator with proactive approach to resolving account and customer service issues.

Skills
  • Identifying risks
  • Implementing new business systems
  • Back office management
  • Account analysis expertise
  • Able to negotiate
  • Effective use of marketing techniques
  • People-oriented
  • Multi-tasking ability
  • Strong interpersonal skills
  • Financial administration
  • Cost and budget analysis
  • Employee training
  • Client relationship management
  • Financial analysis and planning
  • Accounting, Relationship management
  • Budget analysis, Reporting
  • Credit, Employee training
  • Clients, Transaction processing
  • Financial statements
  • Team development
Experience
BUSINESS SUPPORT LEAD II, 10/2019 - Current
Bank Of America Corporation Florham Park, NJ,
  • Partnered with financial and customer operations teams to drive efficiency of business transaction processing using customer data.
  • Reduced accounting errors by revising financial reporting and reconciliation processes.
  • Dispensed guidance, direction and authorization to business units and departments to carry out major plans.
  • Established and maintained effective communication between business units and senior management.
  • Enhanced relationships by providing excellent service to small business customers.
  • Offered financial guidance to assist short-term and long-term planning.
  • Monitored small business accounts to determine current product effectiveness.
  • Maintained current knowledge of bank offerings for business clients.
  • Participated in meetings with potential customers and presented small business solutions.
  • Attended continuing education seminars to stay updated on current small business laws and regulations.
PREMIER BANKING MANAGER, 12/2016 - 10/2019
Agnes Scott College Decatur, GA,
  • Practiced financial discipline to meet financial goals, giving positive direction to business.
  • Identified potential leads through investigation of competitors' territories and used penetration techniques to land new business.
  • Guided teams to increase business portfolio and grow bottom-line profitability.
  • Provided customers with first-rate experience and developed long-lasting relationships.
  • Interviewed average of 80 loan applicants per month and provided expert financial advice on mortgage, educational and personal loans.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
  • Read personal and commercial financial statements, contextualizing loan or credit applications with credit history and general financial status of applicants.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
Assistant Property Manager, 07/2015 - 11/2018
Hunters Way Apartments City, STATE,
  • Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
  • Explained policies and procedures to tenants and enforced all rules.
  • Handled resident complaints and expedited all maintenance requests.
  • Kept records of all correspondence with residents and tenants.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Conducted apartment tours for potential tenants and answered any questions.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Checked rental eligibility by following company's verification process.
Education and Training
High School Diploma: , Expected in 2011
-
Richland Northeast High School - , SC
GPA:
Bachelor of Science: Accounting And Business Management, Expected in
-
University of South Carolina - , SC
GPA:
Realtor : , Expected in
-
Georgia Real Estate - Atlanta, CA,
GPA:
Activities and Honors
  • Association for Project Management (APM)
  • Licensed NMLS .
  • Georgia Realtor Atlanta REALTORS® Association

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Resume Overview

School Attended

  • Richland Northeast High School
  • University of South Carolina
  • Georgia Real Estate

Job Titles Held:

  • BUSINESS SUPPORT LEAD II
  • PREMIER BANKING MANAGER
  • Assistant Property Manager

Degrees

  • High School Diploma
  • Bachelor of Science
  • Realtor

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