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Business Selling Manager Resume Example

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JC
BUSINESS SELLING MANAGER
Professional Summary

Multifaceted, High Volume, Bilingual Store Leader with analytical and diligent approach to building and leading strong teams. Accomplished, creative, and passionate about retail, people and delivering exceptional client experiences through an elevated brand selling culture. Proven success in leadership, operational , financial excellence and organizational development. Recognized for turning around struggling store operations to achieve sustained growth.

Linked In Profile: linkedin.com/in/jill-cynamon-dost-82bb4534

Highlights
  • Fluent Spanish and Portuguese Speaker
  • Operational and Store Leadership Excellence
  • Recruiting, Talent Bench Retention, Coaching and Team Development
  • Visual Merchandising Expertise
  • Corporate gifting for Conventions
  • VIP Client Book Retention and CRM Management
  • Business Development and Planning
  • HR Policy and Procedure Expertise
  • Excel, Word and RPRO, Power BI, Kronos, Payroll Applications
  • E Commerce Sales
  • Partnerships with premier fashion brand buyers and liaisons
  • Collaborations with charitable organizations and VIP Gala Events
  • P/ L and Inventory Management
  • Multiple Unit Store Manager
Work History
02/2020 to 07/2020Business Selling ManagerCompany Name | City, State
  • Analyzed financial sales reports and supervising overall productivity for Clinique Cosmetics counter in department store setting
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue and credit card applications.
  • Performing cosmetic and skincare consultations for clients to show benefits of the Clinique Cosmetics Brand.
  • Support sell through lines, inventory of products for replenishment, testers and merchandising bay according to visual brand standards.
  • Partnering with Account Executive and Cosmetic Department Manager to facilitate training to drive team sales and productivity.
  • Strategically Planned and Executed Pre-Sale Gift Events through established and new client relationships. Increased Pre gift sales by 25%
  • Maintaining CRM, updating beauty profiles to assist in booking future consultations and spa appointments for bridal and special occasions.
  • Streamlined revenue by delivering exemplary service and consistently exceeding client expectations.
02/2016 to 01/2020Boutique ManagerCompany Name | City, State
  • Financially forecast, budget, and achieve weekly sales in high volume store for Luxottica Retail's luxury division.
  • Insurance billing, adhering to Nevada Board of Opticians Laws and HIPPA regulations.
  • Facilitating training, coaching and continuing education for all style consultants, opticians and leadership positions.
  • Implemented and reduced boutique's shrink results and profit and loss processes back to sustained profitability.
  • Partnerships with luxury brand liaisons and buyers to promote new product collections
  • Fostering positive, productive and engaging team environment to achieve stellar winning results.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet KPI targets and goal incentives.
  • Expertise in HR Policy and Procedures, Annual Performance Reviews and overall Team Performance.
  • Strategically created and coordinated brand in store events for VIP clients, Celebrities and Crystal's Mall trunk shows.
  • Exclusive partnerships with casinos, pop up events with Veer and Waldorf Astoria residents, charities and galas for brand visibility.
  • Implemented Outreach strategies to increase sales by 30%.
  • Marketing collaborations with Vegas, Row Magazine, Luxury and Crystals Publications
09/2010 to 01/2016Center Market Manager Company Name | City, State
  • Promoted to Center Market Manager to oversee multiple stores within lifestyle center
  • Previous position with Sunglass Hut, Multiple Unit Store Manager in Las Vegas, Jacksonville and Orlando markets from 2010-2013.
  • Conducting Weekly/Monthly LP audits for all stores; sales performance and individual growth assessments.
  • Managed recruiting process and provide succession planning for all staff and leadership teams within stores.
  • Execute schedules and assure proper staff planning according to budget, center's trends and market needs.
  • Achieving monthly sales plans and target incentives for all stores under my leadership.
  • Increased superior Mystery Shops and Credit Card applications results by +25%.
  • Execution of product visual merchandising standards to drive customer traffic and conversion
  • Delivering Sunglass Hut's Retail brand mission and core values; Simple, Fast, Entrepreneurial and Inspiration for Teams
  • Expertise in new store openings/remodels and down sizing of brick and mortar stores within the Luxottica Organization.
  • Managed product calling campaigns, E commerce sales, Convention attendee partnerships for gifting.
  • Multiple Unit Store Manager for Core and Macy's and in-line stores.
  • Created and executed in store contests to motivate associates to exceed company's goals.
01/2010 to 09/2010Store ManagerCompany Name | City, State
  • Collaborations with organizations to raise community awareness and donate 10% proceeds to charities.
  • Inspire, coach Soma style experts to achieve stellar sales results through building strong customer relationships
  • Implementing in store contests to promote positive overall moral and selling environment
  • Flawless execution of visual merchandising standards and brand presentation guidelines
  • Scheduled and led monthly/quarterly store meetings for all employees to discuss sales promotions, new inventory and training.
  • Strategically planned and executed product calling campaigns for Soma Reward customers
  • Devised and implemented promotional strategies to drive overall sales during low and peak traffic
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Coached 15 sales associates in product knowledge, sales incentives, selling techniques, while increasing customer satisfaction ratings 100%.
Education
08/1995Associate of Arts | Foreign Language/ International BusinessBroward Community College, City, State
No DegreeBarry University, City, State
Achievements
  • Sunglass Hut One Sight Captain-Jacksonville & Las Vegas Markets for volunteer eye clinics 2011 and 2013
  • Training Store Manager for new leadership roles within the Orlando and Vegas Market
  • Achieving Leadership of Excellence Awards: Highest increase in Comp results 2011, 2013, 2014, 2015, 2018
  • Annual Partnerships with organizations: Team Challenge, Lou Ruvo Brain Center, CDF, Shade Tree foundations
  • Reducing high shrink stores back to profitability from previous management from 8% down to -.08%
  • References furnished upon request
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Resume Overview

School Attended

  • Broward Community College
  • Barry University

Job Titles Held:

  • Business Selling Manager
  • Boutique Manager
  • Center Market Manager
  • Store Manager

Degrees

  • 08/1995 Associate of Arts | Foreign Language/ International Business
    No Degree

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