Business Owner/Shop Foreman Resume Example
- dwightsautorepair.com
Experienced business owner and technician with over 30 years of experience in the automotive industry . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
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Teva Pharmaceutical Industries – Redwood City , CA
- Hired and supervised training of over 8 employees making sure work quality was clean, diagnosed properly, and done within estimated time line.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards.
- Proactively managed client correspondence and recorded all tracking and communications.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Used Mitchell Pro Demand , All Data, and Indentifix.
- Work with techs and customers to understand and identify problems, and look for potential future problems with their vehicles.
- Build strong relationships with customers and vendors
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Maintained cleanliness, safety and efficiency of garage.
- Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
- Performed safety and emissions inspections.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delegated jobs to subordinates and monitored quality of work.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge base.
- Wrote work orders and updated accounts in workshop computer.
- Responded to customer telephone calls, emails and in-person requests for assistance.
Teva Pharmaceutical Industries – San Antonio , TX
- Tested vehicle components and systems to identify issues.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Communicated issues to supervisor and helped develop solutions.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets.
- Measured depth of current tire tread and educated customers about dangers of low tread.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Changed vehicle oil and replaced filter.
- Completed computer-assigned vehicle alignments.
- Rotated and balanced tires for even wear.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Test drove vehicles to determine problems and test repairs.
Big O Tires – City , STATE
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Operated specialized equipment to test electronics and computer control systems.
- Aligned systems with manufacturer specifications through skilled calibration.
- Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.
- Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
- Maintained excellent attendance record, consistently arriving to work on time.
- Assessed vehicle maintenance status and completed mileage-based services, including changing out belts, filling fluids and replacing gaskets.
- Measured depth of current tire tread and educated customers about dangers of low tread.
- Read and followed technical documentation to complete accurate repairs.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Changed vehicle oil and replaced filter.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Test drove vehicles to determine problems and test repairs.
- Performed emissions tests according to standard procedures.
I opened for business as Dwight's Mobile Fleet & Auto Repair in May of 2009 where I ran daily operations by myself. I made this decision after the economy crashed. The company flourished quickly as the economy began to rise and I started to acquire employees. Dwight's Mobile Fleet & Auto grew into Dwight's Fleet & Auto Repair. We were located in Murray Ut for 10 years before our last day of operations on June 28, 2019. I sold the business to pursue opening a Big O Tires in Saratoga Springs where I reside. Unfortunately things did not go as planned with the city and I am looking to find a career. I loved our customers as they had become our family. One of my greatest accomplishments was earning their trust and friendships. I would love to build more relationships like these. Please feel free to Google the business and read our reviews and testimonials.
- Utah Safety Inspection
- Emissions
- ASE- Suspension & Steering
- ASE- Brakes
- ASE-Heating & Air Conditioning
- ASE-Engine Performance
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Resume Overview
School Attended
- Salt Lake Community College
- Central High School
Job Titles Held:
- Business Owner/Shop Foreman
- Lead Technician
Degrees
- Some College (No Degree) : Automotive Mechanics
High School Diploma
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