(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Positive Business Owner with more than nine years of expertise developing exceptional skills in ATM and Credit precessing services . True leader experienced in Marketing.

  • Cost Control and Budgeting
  • Relationship Building
  • Originality and Creativity
  • Administrative Management
  • Customer Service Management
  • Employee Training
  • Performance Evaluation and Monitoring
  • Cost Analysis and Savings
  • Employee Motivation
  • New Business Development
  • Staff Management
  • Sales Promotion
  • Sales Tracking
  • Goal Setting
  • Team Leadership
  • Business Planning
  • Business Leadership
  • Decision Making
Education and Training
University of Baghdad Bagdad Iraq, Expected in : - GPA :
First ATM And Credit Merchant - Business Owner/Operator
City, STATE, 2013 - Current
  • Supported clients' needs and maintained solid working relationships built on fast, knowledgeable ATM support.
  • Coordinated well-planned schedules to manage response times and prioritize calls.
  • Fielded dispatched emergency service calls to meet customers requirements.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Offered repair or service options to help customers make decisions.
  • Called and consulted with clients regarding equipment details, needs and problems.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Answered emergency calls for equipment repair with prompt arrival to sites on nights, weekends and holidays.
  • Investigated reconciliation issues such as missed or unscheduled replenishments to compare amounts and trace discrepancies.
  • Responded promptly to customers, manufacturer and branch inquiries related to ATM function.
  • Helped resolve problems with cash, locks and balancing encountered at different ATM locations.
  • Tracked ATM activities and created monthly reports showing contacts, issues and performance.
National Merchant Solutions - Business Owner/Operator
City, STATE, 2017 - Current
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Managed invoicing for organization through cash receipts processing, bank reconciliations and distribution invoices monthly.
  • Accepted and processed customer payments and applied toward account balances.
  • Achieved cost-savings by developing functional solutions to problems.
  • Delivered product to customer locations on time.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Cross-sold additional products and services to purchasing customers.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.
  • Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
  • Maintained files, records, databases and prepared routine management reports.
  • Performed general accounting handling functions such as closing accounts and placing accounts on hold.
  • Took corrective legal actions against illegal activities by reporting activities to regulatory authorities.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Accepted and processed customer payments and applied toward account balances.
Auto Parts AAA - Business Owner/Operator
City, STATE, 2016 - Current
  • Created and implemented successful business plans for store management, expansion and updates.
  • Prepared for new product lines and seasonal changes by running in-store and online clearance events.
  • Developed team leaders and managers from within to offer employees career development opportunities.
  • Controlled shrinkage and product loss with effective monitoring and inventory management systems.
  • Increased business by developing new marketing and promotional strategies.
  • Directed and managed employees to consistently meet performance targets.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Kept records for production, inventory, income and expenses.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Interviewed, trained and supervised employees.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Devised business and marketing plans and prepared monthly financial reports.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Submitted and prepared budget estimates and cost tracking reports.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Met with service vendors or product suppliers to facilitate delivery.

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    School Attended

    • University of Baghdad

    Job Titles Held:

    • Business Owner/Operator
    • Business Owner/Operator
    • Business Owner/Operator


    • Some College (No Degree)

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