business owner operator resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Bilingual Mental Health Counselor with fluency in Spanish. Proficient in providing caring and methodological counseling services in diverse settings. Skilled in developing and maintaining therapeutic relationships and helping patients progress toward planned outcomes.
Education
Expected in 05/2018 to to Master of Science | Mental Health CounselingMississippi College, Clinton, MSGPA:
Expected in 12/2013 to to Bachelor of Science | Communication DisordersTexas A&M International University, Laredo, TXGPA:
Licenses
Licensed Professional Counselor-Associate
Work History
08/2022 to CurrentTherapistAllure Boudoir Photography | , , San Antonio, TX
Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
Guided clients in development of skills and cognitive behavioral therapy techniques.
Tracked progress according to goals for interventions.
Documented patient information, treatment plans and patient responses.
Managed caseload of individual clients, couples and family therapy sessions.
Worked with interdisciplinary treatment team to develop treatment plans.
03/2022 to CurrentVirtual Mental Health CounselorBorder Region Behavioral Health Center | , ,
Virtually implemented and developed core counseling programs to meet each individual's specific and varying needs.
Utilized meditation and visualization to support clients in meeting therapeutic goals.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients ages 3-65
Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
11/2018 to 07/2022Business Owner/OperatorBorder Region Behavioral Health Center | , ,
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of continued six figure revenue goals.
Put together realistic budgets based upon costs and fees for successfully operating business by decreases operations costs by 20%.
Employed prompt decision-making and in-depth research to resolve issues.
Capitalized on social media platforms to increase market awareness and recruit sales agents.
Consulted with customers to assess needs and propose optimal solutions.
Studied art of body language and emotion to achieve desired imagery
06/2018 to 08/2019Quality Management Advisor/Client's Rights OfficerBorder Region Behavioral Health Center | , ,
Assisted in implementation of on-going quality management program for Mental Health (MH) and Intellectual and Development Disability (IDD) Services designed to objective and systematically monitor and evaluate quality and appropriateness of consumer care, pursue opportunities to improve consumer care and resolve problems.
Performed technical work to include data collection and analysis, data collection and analysis, data management, report writing for Quality Management (QM).
Assisted in collection, tabulation and analysis of performance measures, and other research related activities to develop effective system oversight for MH and IDD Community Services.
Assisted and provided technical assistance to QM teams to include MH, IDD, and date verification in areas of samples, data collection, data analysis, and interpretation of results.
This position also acted as Client Rights for center. Responsibilities included advocating for individual and total client population services.
Resolved client rights related complaints, collection, analysis and reporting of client rights related data and trends as well as Abuse\Neglect allegations.
Conducted facility training related to client rights and Abuse\neglect, develops and\or interprets policies and procedures as necessary.
01/2017 to 05/2018MCOT-Lead WorkerCompany Name | , ,
Assisted Mobile Crisis Outreach Team (MCOT) Program Administrator monitor daily operations of Crisis Unit which included overseeing Crisis Hotline Call Logs to ensure required response time was met, ensuring team met performance measures required for crisis services, collected productivity data to help develop corrective action plans as necessary; while demonstrating positive work environment to help reduce stress in conflict situations.
Assisted in managing team of eleven employees, overseeing hiring, training, and professional growth of employees
Performed moderately complex social services work such as being responsible for crisis screening, assessments, crisis intervention, crisis follow up, and relapse prevention in community, agency, and/or wherever applicable.
Responsible for handling workable caseload which includes coordinating and linking to meet treatment goals.
Knowledge of principles, methods, techniques, and practices of mental health assessments and intervention; of function of social service or treatment facility; of community resources; of mental illness and emotional components of physical illness; and of functioning of psychiatric inpatient facilities.
Performed client needs assessments which required effective communication and interview skills, help coordinate client services, develop plans of treatment with providers and family when necessary.
Performed quarterly ASIST and CALMS trainings for incoming facility staff.
09/2014 to 12/2016Mobile Crisis Outreach Team-Social Service WorkerCompany Name | , ,
Performed moderately complex social services work such as being responsible for crisis screening, assessments, crisis intervention, crisis follow up, and relapse prevention in community, agency, and/or wherever applicable.
Responsible for handling workable caseload which includes coordinating and linking to meet treatment goals.
Knowledge of principles, methods, techniques, and practices of mental health assessments and intervention; of function of social service or treatment facility; of community resources; of mental illness and emotional components of physical illness; and of functioning of psychiatric inpatient facilities.
Performed client needs assessments which required effective communication and interview skills, help coordinate client services, develop plans of treatment with providers and family when necessary.
Became Certified ASIST (Applied Suicide Intervention Skills Training) Trainer; Counseling on Access to Lethal Means Trainer; and conducted facility training on quarterly basis
05/2017 to 04/2018Counselor InternCompany Name | , ,
Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues for clients ages 7-25.
Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
Assisted in coordination of mental health support services provided by care team.
Documented patient information through analyzing data, interview notes and test results and identified and diagnosed nature of clients' problems.
Referred clients to specialists, educational outreach programs or social service agencies for additional interventional needs.
Provided crisis support and emergency care for patients.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Mississippi College
Texas A&M International University
Job Titles Held:
Therapist
Virtual Mental Health Counselor
Business Owner/Operator
Quality Management Advisor/Client's Rights Officer