Business Owner Operator resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Knowledgeable [Job Title] with over [Number] years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly motivated professional with [Number] years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

  • Customer Service Management
  • Policy Development and Enforcement
  • Department Oversight
  • Problem Anticipation and Resolution
  • Operations Oversight
  • Training Management
  • Staff Scheduling
  • Business Leadership
  • Decision Making
  • Team Leadership
  • Staff Development
  • Originality and Creativity
  • Program Optimization
  • Administrative Management
  • Records Organization and Management
  • Assignment Delegation
  • Focus and Follow-Through
  • Goal Setting
  • Issue Resolution
  • Work Planning and Prioritization
  • Strategic Decision-Making
  • Sales Strategics
  • Staff Management
  • Employee Training
04/2022 to Current Business Owner/Operator Windermere Real Estate | Newport, OR,
  • Developed estimates for [Type] services based on in-depth knowledge of labor and material expenses.
  • Made financial and logistics decisions in best interest of company.
  • Assessed quality and approved work before releasing to clients.
  • Consulted with potential clients to determine how company could best meet needs.
  • Took care of escalated customer concerns to increase satisfaction.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
06/2021 to Current Realtor Carrier Enterprise | Midlothian, VA,
  • Generated list of properties to meet specific client needs.
  • Scheduled home viewings with potential buyers.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Executed marketing efforts via cold calling, postcard mailings and door knocking,
  • Researched and determined competitive market price.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Conducted home buyer workshops, educating buyers on home purchasing process.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Attended progress meetings and cold call sessions to hone lead generation skills.
  • Called or emailed lapsed clients to inquire about continuing needs.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
  • Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
  • Maximized market share by working with clients and building relationships.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Presented properties to potential buyers to address questions or concerns.
  • Served as local real estate expert, advising customers on market dynamics and home prices.
  • Liaised with real estate attorneys to assist with deal-related questions.
  • Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Planned and coordinated open house events to move properties.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Accompanied buyers during property inspections.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Developed relationships with asset management companies and local builders to link affordable units and buyers.
  • Represented buyers and sellers in major real estate transactions.
  • Facilitated new property listing to increase inventory.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Managed real estate transactions from initiation to closing.
  • Maintained current and accurate CRM database of prospective customers.
05/2017 to 12/2021 Marketing Manager Laz Parking | Culver City, CA,
  • Managed creation of marketing materials, collateral and sales support tools.
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Developed social media marketing strategies to help brand company and increase sales.
  • Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
  • Evaluated and reported on campaign performance to relevant stakeholders and leadership across organization.
  • Prepared and sent proposals to prospective clients.
  • Measured profitability of each product line and maintained current and accurate sales forecasts.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Delivered compelling sales presentations to demonstrate expert product knowledge.
  • Worked with management team to oversee and monitor marketing strategy.
  • Developed and owned strategic narrative on key initiatives to drive category demand.
  • Tracked, analyzed and reported on marketing program results.
  • Conducted thorough market research to obtain detailed understanding of consumer needs and trends.
  • Represented company at local and trade association meetings to promote products.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.
  • Conducted research to determine ideal markets for products and services.
  • Coordinated marketing events for showcasing product and service offerings.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Negotiated with vendors to obtain most cost-effective pricing for product distribution.
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Supervised creation of marketing materials and collateral.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Delivered marketing strategy updates to upper-level management.
  • Evaluated marketing personnel and offered constructive feedback on ways to improve.
  • Interviewed and hired talented individuals to add value to marketing team.
  • Expanded personnel skill sets by mentoring marketing team both individually and in groups.
  • Marketed products and services at tradeshows and promotional events.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Planned advertising campaigns for online, print and other mediums.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Prepared marketing campaign budgets with finance personnel.
  • Collected and analyzed market research data for use in forecasting.
04/2012 to 05/2017 Administrative Assistant Santa Fe Properties - Gary Wallace | City, STATE,
  • Scheduled appointments, meetings and events for management staff.
  • Composed correspondence, reports and meeting notes.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Directed customer communication to appropriate department personnel.
  • Prepared and prioritized calendars and correspondence.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Maintained accurate department and customer records.
  • Coordinated appointments, meetings and conferences.
  • Inventoried and ordered supplies for office.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Responded effectively to sensitive inquiries or complaints.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Education and Training
Expected in 03/2013 High School Diploma | Santa Fe High School, Santa Fe, NM GPA:
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.
  • Licensed [Job Title] - [Year]

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Resume Overview

School Attended

  • Santa Fe High School

Job Titles Held:

  • Business Owner/Operator
  • Realtor
  • Marketing Manager
  • Administrative Assistant


  • High School Diploma

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