business owner operator resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Highly motivated professional with 13 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

  • Relationship Building
  • Business Planning
  • New Business Development
  • Staff Management
  • Strategic Decision-Making
  • Work Planning and Prioritization
  • Risk Mitigation and Management
  • Employee Training
  • Issue Resolution
  • Verbal and Written Communication
  • Cost Analysis and Savings
  • Cost Control and Budgeting
  • Sales Strategics
  • Budget Control
  • Sales Promotion
  • Staff Scheduling
  • Business Leadership
  • Team Leadership
  • Assignment Delegation
  • Policy Development and Enforcement
  • Employee Motivation
  • Performance Assessment
  • Performance Evaluation and Monitoring
  • Operations Oversight
  • Hiring and Onboarding
  • Customer Service Management
  • Staff Development
  • Quality Assurance
  • Process Improvements
  • Financial Statement Review
  • Management Team Building
  • Goal Setting
  • Decision Making
  • Sales Tracking
  • Records Organization and Management
  • Mathematical Calculation and Reasoning
  • Cost Reduction
  • Supplier Monitoring
  • Administrative Management
  • Training Management
  • Originality and Creativity
  • Focus and Follow-Through
  • Recruitment and Hiring
01/2009 to Current
Business Owner/Operator Oceanside Unified Oceanside, CA,
  • Consulted with potential clients to determine how company could best meet needs.
  • Made financial and logistics decisions in best interest of company.
  • Took care of escalated customer concerns to increase satisfaction.
  • Assessed quality and approved work before releasing to clients.
  • Developed estimates for HVAC services based on in-depth knowledge of labor and material expenses.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept records for production, inventory, income and expenses.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Assessed business expenditures and financial trends to implement realistic company budgets.
  • Oversaw company social media and marketing efforts to expand brand awareness and attract new customers.
  • Interviewed, trained and supervised employees.
  • Calculated inventory levels, priced store products and generated credit memos for returned merchandise.
01/2019 to 01/2021
Substitute Teacher Aaa Mid-Atlantic Milford, CT,
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Engaged students in discussions to promote interest and drive learning.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Managed high school classrooms during teacher absences.
  • Prepared, administered, and graded tests and assignments to evaluate student progress.
  • Tutored students individually and in small groups to help with difficult subjects.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Maintained strong knowledge of course requirements and school policies.
  • Recorded attendance data to report to program managers.
  • Taught reading, language arts, mathematics and other subjects utilizing course of study adopted by Board of Education.
  • Followed lesson plans provided by classroom teacher to facilitate appropriate learning experience for students.
01/2010 to 12/2012
Life Insurance Sales Agent Monumental Life Insurance City, STATE,
  • Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
  • Upsold products to policyholders and potential new clients.
  • Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
  • Offered policy guidance and management to promote asset protection.
  • Exceeded company sales goals for new policies.
  • Provided leadership and training for new agents regarding industry best practices and company policies.
  • Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
  • Exceeded assigned sales and retention targets each quarter by upselling insurance products.
  • Communicated with clients to understand needs and identify best policies for each case.
  • Developed prospects from current commercial customers, referral leads or sales or trade meetings.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Cultivated professional relations to establish long-term profitable partnerships.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
  • Leveraged industry trends to shape solutions and approaches.
Education and Training
Expected in 12/2021
Bachelor of Science: Psychology
University of The Cumberlands - Williamsburg, KY
Expected in 05/2019
Associate of Arts: History
Southeast Community And Technical College - Whitesburg, KY,

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Resume Overview

School Attended

  • University of The Cumberlands
  • Southeast Community And Technical College

Job Titles Held:

  • Business Owner/Operator
  • Substitute Teacher
  • Life Insurance Sales Agent


  • Bachelor of Science
  • Associate of Arts

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