business owner operator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Motivated business professional bringing 7 years of entrepreneurial experience and 17 years of management/supervisory experience in handling raw and finished goods for domestic and overseas affiliates. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Skills
Contractor negotiations
Sales tactics
Operations management
Tactical planning
Strategic planning
Business Development
Financial Management
Project Management
Customer Relations
Staffing oversight
Budgeting
Staff Management
Work History
Business Owner/Operator, 06/2014 - Current Cadia Healthcare – Aberdeen, MD,
Put together realistic budgets based upon costs and fees for successfully operating business.
Led screening, hiring and staff scheduling to maintain compliance with group goals.
Served as principal stakeholder over organization's complete operations.
Trained and motivated employees to perform daily business functions.
Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Kept all building areas and equipment functional and well-organized to promote business performance.
Have grown a business from $40,000 in gross earnings in 2014 to $150,000 in 2020 during a pandemic.
Verified shipment details and progress according to schedules to maximize production success.
Prepared shipping documents for overseas affiliates.
Collaborated with Sales, Management and Overseas affiliates to manage supplier relationships, product inventory and purchasing across multiple companies.
Trained, mentored and monitored employees to boost compliance with performance and quality standards.
Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Supervised and directed 20 + material control employees across multiple work teams in fast-paced manufacturing settings over three different shifts.
Strengthened structures and achieved business metrics by implementing World Class Manufacturing tools and processes using ISO 9001.
Coordinated outbound shipping operations to meet rapidly evolving demands.
Operated forklifts, lift trucks and hand trucks to move items around warehouse.
Maintained optimal inventory levels to meet customer demands.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Worked with vendors to schedule daily pickups and deliveries.
Managed over inventory in domestic and overseas locations.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Assistant General Manager, 09/2000 - 08/2003 Davio’s – City, STATE,
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
Completed inventory purchases and oversaw shipment processing.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
Identified team weak points and implemented corrective actions to resolve concerns.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Supervised all areas of restaurant to keep it clean and well-maintained.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Recruited and hired employees offering talent, charisma and experience to restaurant team.
Enhanced sales by promoting banquet facilities and assisting with creative menu selections.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Maintained effective supply levels by monitoring and reordering alcohol and dry goods.
Worked closely with the Biltmore Hotel management where Davio's was located.
Materials Supervisor, 02/1994 - 09/2000 A & H Manufacturing – City, STATE,
Managed over $5,000,000in inventory and 20 employees in 50,000 square-foot warehouse for packaging company in USA, Canada, England and China.
Divided and categorized cargo received and redirected shipments in response to customer and business locations requests.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Conducted inventory audits following company procedures and checked by outside audit company.
Performed freight processing functions, assisting associates with irregularities in raw materials and finished goods freight.
Improved operations through consistent hard work and dedication.
Exceeded goals through effective task prioritization and great work ethic.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Received and processed stock into inventory management system.
Education
Associate of Arts: Mathematics And Public Speaking, Expected in - Community College of Rhode Island - Warwick, RI GPA: Status -
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