business owner operator resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Hard working and passionate about helping and supporting others to achieve their goals. Strong critical thinking and customer service skills gained from years of working experience in the diverse fields of Education, Counseling and Business.
Skills
Critical thinking
Problem solving
Active listener
Communication skills
Bilingual/ fluent in Arabic and English
Excellent Customer Service
People Oriented
Flexible
Efficient Time management
Rapport Building
Sensitive to diverse beliefs and populations
Education
Fitchburg State UniversityFitchburg, MAExpected in 06/1986 ā āBachelor of Science:Pscychology - GPA:
University of South FloridaTampa, FLExpected in 05/1995 ā āMaster of Science:Education/Mental Health Counseling - GPA:
Work History
Anthem, Inc. - Business Owner/Operator Cerritos, CA, 02/2003 - 09/2021
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Served as principal stakeholder over organization's complete operations.
Led screening, hiring and staff scheduling to maintain compliance with group goals.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Learned and remained updated on statutory requirements and regulations.
Fullbloom - Licensed Mental Health Counselor Alexandria, VA, 03/1998 - 06/2008
Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
Led counseling group to discuss topics such as eating disorders and relationship issues.
Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
Encouraged patients to discuss experiences in group and individual settings.
Jefferson Union High School District - School Guidance Counselor Daly City, CA, 08/1996 - 06/2002
Reviewed and discussed new students' academic credentials, interests and educational goals.
Identified and addressed concerns of incoming students and parents.
Managed a student body of 750 elementary students
Maintained positive relationships with students, faculty, alumni and administration.
Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
Collaborated with teachers to define therapy objectives and analyze progress.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
Empowered students through counseling and skill-building exercises.
Identified issues that hindered student academic achievement.
Collaborated with parents, school faculty and social workers to address problems and grow student success.
Conducted individual and group counseling sessions.
Encouraged students to explore age-appropriate and career-related opportunities.
Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Taught lessons to students and faculty regarding issues such as bullying and drug abuse.
Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
Oversaw career and job fairs to connect students with area schools and employers.
Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
Directions For Mental Health - Mental Health Counselor City, STATE, 02/1990 - 06/1996
Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
Documented psychiatric services and responses to treatment in patient case files.
Consulted with and trained highly skilled mental health and medical staff.
Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
Presented case history material to review and discuss with other staff members.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Encouraged patients to discuss experiences in group and individual settings.
Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Applied array of different methodologies to assist patients with therapy.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.