LiveCareer-Resume

business owner operator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly motivated professional with 30 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Recently sold business and now seeking employment with a company who shares similar customer service values.

Skills
  • Employee development
  • Sales strategics
  • Cost analysis and savings
  • Issue resolution
  • Task delegation
  • Supervision and training
  • Sound judgment
  • Performance improvements
  • Customer retention
  • Proficient in most Microsoft 360 software
  • Schedule management
  • Profit and loss accountability
  • Recruiting and hiring
  • Cross-functional team management
Experience
Business Owner/Operator, 08/2007 to Current
Detailing The Globe, LLCCity, STATE,
  • Made financial and logistics decisions in best interest of company.
  • Took care of escalated customer concerns to increase satisfaction.
  • Consulted with potential clients to determine how company could best meet needs.
  • Assessed quality and approved work before releasing to clients.
  • Developed estimates for custodial and janitorial services based on in-depth knowledge of labor and material expenses.
  • Wrote Employee Safety Manuals and developed policies and procedures for facilities of executive, medical and corporate business.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Conferred with customers to understand needs and finalize contracts.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Improved company's quality and productivity by streamlining systems and processes.
Realtor Sales Associate, 04/2003 to 08/2023
Coldwell BankerCity, STATE,
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Maintained current and accurate CRM database of prospective customers.
  • Serviced daily flow of leads to quickly identify and capitalize on sales opportunities.
  • Expanded brand presence through proactive marketing and advertising strategies.
  • Scheduled and managed showings as well as frequent open houses and customer-focused events.
  • Conducted quarterly seminars and training sessions for sales agents to improve sales techniques.
  • Delivered over $12,000,000 in high-end sales by leveraging eye for profitability and exceptional customer relations skills.
  • Managed real estate transactions from initiation to closing.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Served as local real estate expert, advising customers on market dynamics and home prices.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Planned and coordinated open house events to move properties.
  • Maximized market share by working with clients and building relationships.
  • Attended progress meetings and cold call sessions to hone lead generation skills.
Business Owner/Operator, 05/1994 to 09/2001
ReuterStReuterReuter EnterprisesCity, STATE,
  • Built and established strong partnerships with teams, vendors and contractors.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Conducted daily inspections of job sites for quality and progress.
  • Prepared cost estimates for projects of varying sizes.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Education and Training
: Win Friends And Influence People, Expected in 05/1985 to Dale Carnegie - Lapeer, MI,
GPA:
  • Our family couldn't afford college. I set my own life's direction and became successful and work hard at everything I set out to do.
High School Diploma: , Expected in 06/1984 to Lapeer High School - Lapeer, MI
GPA:
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Improved delivery of janitorial/custodial services by going the extra mile for the client, realizing overall increase in customer satisfaction cost efficiency and retaining clients for several years.

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Resume Overview

School Attended

  • Dale Carnegie
  • Lapeer High School

Job Titles Held:

  • Business Owner/Operator
  • Realtor Sales Associate
  • Business Owner/Operator

Degrees

  • High School Diploma

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