Creative Business Owner with exceptional background spent in Cryotherapy and Wellness. Proven leader with engaging demeanor and success working in most demanding environments.
Skills
Sales
Business Operations
Business Planning
Product Knowledge
Research abilities
Interpersonal Communication
Education
Salisbury UniversitySalisbury, MDExpected in 05/2016 ā āBachelor of Science:Exercise Science - GPA:
Minored in Biology
Coursework in Anatomy and Physiology, Exercise and Special Populations, Kinesiology, and Nutrition
Certifications
Certified Personal Trainer, American College of Sports Medicine
Work History
Kaman Industrial Technologies - Business Owner & Operator Fresno, CA, 12/2020 - Current
Manage day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Establish, optimize and enforce business policies to maintain consistency and high-quality standards.
Monitor Whole Body Cryotherapy market conditions to set accurate product pricing and take advantage of emerging trends.
Provide customers with detailed information on whole body cryotherapy, and other noninvasive holistic services.
Screen clients prior to services; measure blood pressure, discuss contraindications of services, and obtain liability waiver and informed consent signatures.
Create realistic expectations for clients, educating them on what to expect from their whole body cryotherapy sessions, and obtaining desired results.
Discuss post-session protocols and tailored session plan recommendations.
Cultivate strong business relationships with clients to increase overall experience, satisfaction and retention rates.
Accelerate efficiency of operations by controlling budgets, overseeing customer accounts, managing client scheduling and driving employee meetings.
Administer safe whole body cryotherapy sessions, engaging and interacting with clients their entire appointment. Ensuring all safety guidelines are followed and proper handling of all equipment.
Evaluated suppliers by assessing quality, timeliness and compliance of nitrogen deliveries to maintain tight cost controls and maximize business operational efficiency.
John Pledgers Auto Body - Office Manager & Bookkeeper City, STATE, 06/2008 - Current
Utilize Quickbooks remotely to complete payroll for 14 employees and took detailed records of procedures.
Report financial data and updated financial records in ledgers and journals.
Organize and carried out efficient month-end, quarterly and year-end processes.
Verify postings to ledgers to confirm accurate entry and account balances.
Apply proper codes to invoices, files and receipts to keep records organized and easily searchable.
Reconcile accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
Gather important tax-related information, including taxable income, deductibles and allowance information.
Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
Maintain up-to-date knowledge on permits, certificates and documents mandatory for government departments.
Thrive CryoStudio - District Operations Manager City, STATE, 03/2017 - 11/2020
Traveled to over 3 locations per week to manage each store and perform reviews of employees and locations.
Enhanced sales and technician performance by implementing proven management processes to increase revenue.
Administered cryotherapy sessions and educated clients on benefits of whole body cryotherapy, and other services offered.
Sold whole cryotherapy packages based off clients needs and goals
Increased Cryotherapy membership sales 71.42% from May 2019-August 2019
Surpassed sales objectives consistently during May 2019-October 2019
Created realistic expectations for clients, educating them on what to expect from their session and results.
Discussed post-session protocols and recommendations.
Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing client scheduling and driving employee meetings.
Ensured proper and safe handling of CryoCabin and nitrogen cylinders
Olympia Fitness Clubs - ACSM Certified Personal Trainer City, STATE, 01/2016 - 02/2017
Demonstrated proper form and monitored clients during exercises.
Treated each client according to written plan of care to meet predetermined goals.
Planned and administered range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation.
Screened clients and performed client assessments.
Explained exercise modifications and contraindicated movements to participants with history of injury.
Educated customers on preventative care, nutrition, fitness, stress management and ergonomics.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Assessed fitness levels before and after completion of individualized exercise programs, implementing changes to yield results.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
