business owner operator resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced, hardworking, passionate leader well-versed in creating and directing inclusive sports programs for youth, teens, and young adults. I have been integral teaching mental, physical, and social preparedness through the medium of sports.

  • Operations Management
  • Coaching and MenJessicang
  • Team Collaboration and Leadership
  • Verbal and Written Communication
  • Start-Up Operations
  • Training and Development
  • Game Strategy Development
  • Character Building
08/2020 to Current Business Owner/Operator La Salle University | Philadelphia, PA,
  • Opened a wellness oriented basketball training center for youth with the focus of mental, physical, and social preparedness through basketball.
  • Developed basketball training and exercise programs to meet individual requirements and team play strategies.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Trained basketball instructors on best practices and proper training techniques to develop a players skills on and off the court.
  • Communicated with clients and caregivers to inform of schedule changes, cancellations or additions.
  • Onboarded new employees in time reporting and payroll systems.
06/2011 to Current President Grandville Public Schools | Grandville, MI,
  • Built a youth basketball organization through word of mouth and positive community interactions.
  • Analyzed financial statements and forecasts to improve programs, clients experience, team performance and policies.
  • Hired, trained and mentored 8 staff members to maximize productivity.
  • Managed payroll for temporary, hourly and salaried employees.
  • Created social media marketing strategies and oversaw management of accounts.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Brought in more than $10,000 in new business each quarter and my yearly revenue exceeded $275,000.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Communicated with customers to convey information about events, practices and games through scheduling software.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
06/2005 to 07/2011 Head Varsity Girls Basketball Coach Montgomery County Public Schools | City, STATE,
  • Consulted with athletic director and coaching staff to assess team structure and create a game plan to execute at a high level.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
03/2007 to 03/2010 Director and Instructor Hoop Education | City, STATE,
  • Delegated work to staff, setting priorities and goals.
  • Scheduled and coordinated events and activities.
  • Trained workers in company procedures or policies.
  • Helped students of varying ability levels develop basketball talents and improve performance.
  • Developed age-appropriate basketball activities for competitive and non-competitive play.
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
05/2001 to 08/2006 Assistant Childcare Director KinderCare Learning Centers | City, STATE,
  • Provided nurturing and appropriate environment for children ranging in age from newborn to 12 years old.
  • Inspected facility and activities to monitor safety, sanitation and procedures.
  • Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
  • Created lesson, activity and field trip plans.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Monitored for signs of physical and emotional distress and stopped activities to administer care when appropriate.
Education and Training
Expected in 05/1996 to to Associate of Arts | Communications University of Maryland - Baltimore County, Baltimore, MD GPA:
Expected in 05/1993 to to High School Diploma | Richard Montgomery High School, Rockville, MD GPA:
  • First Aid/AED Training - 2024
  • Certified Youth Life Coach, Symbiosis Coaching - 2023
  • Certified USA Gold Basketball Coach - 2024
Activities and Honors
  • Winner of the NAACP and BEYGood Small Business Grant, October 2020
  • Featured on NBC 4 News, "Moms on the Rise" acknowledging mothers in business making a difference.
  • Division 1 Basketball, Point Guard, UMBC

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Resume Overview

School Attended

  • University of Maryland - Baltimore County
  • Richard Montgomery High School

Job Titles Held:

  • Business Owner/Operator
  • President
  • Head Varsity Girls Basketball Coach
  • Director and Instructor
  • Assistant Childcare Director


  • Associate of Arts
  • High School Diploma

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