business owner operator resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Websites, Portfolios, Profiles
Professional Summary

Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced Entrepreneur with over 6 years of experience in wellness . Excellent reputation for resolving problems and improving customer satisfaction.

  • Vital Signs
  • Caregiver Relations
  • Electronic Recordkeeping
  • Emotional and Social Support
  • Medical Terminology Knowledge
  • Observing Responses
  • Medications Familiarity
  • Recording Vital Signs
  • Active Listening
  • First Aid
  • Critical Thinking
  • Assisting with Daily Living
  • Infection Control
  • Speaking
  • Writing
  • Customer Service
  • Self-Motivated
  • Flexible & Adaptable
  • Decision Making
  • Good listening skills
  • Responsible
  • Data Entry
  • Shift Scheduling
  • Customer Relations
  • New Hire Training
  • Adaptability and Dependability
  • Cash Handling
  • POS Systems
  • Brand Awareness
  • Guest Satisfaction
  • Food and Beverage Experience
  • Excellent Nonverbal Communication Skills
  • Professional Relationships
Work History
07/2015 to Current
Business Owner/Operator Stearns Nursing And Rehabilitation Center, Llc Granite City, IL,
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Served as principal stakeholder over organization's complete operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
06/2013 to 06/2015
CNA Giant Eagle, Inc. Avon Lake, OH,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
10/2010 to 11/2014
Cashier Wendy’s Of Fresno City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
Expected in 06/2024 to to
Associate Of Business Administration: Business Administration
Fresno City College - Fresno, CA
  • Certified Womens wellness Practitioner, Abida’s Essence - 6

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Resume Overview

School Attended

  • Fresno City College

Job Titles Held:

  • Business Owner/Operator
  • CNA
  • Cashier


  • Associate Of Business Administration

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