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Business Owner/Operator Resume Example

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BUSINESS OWNER/OPERATOR
Summary

I've lived a very full and wisdom filled life and enjoyed every moment of it.. I live to create beautiful things and see the smile on there face when they get to take it home. I live to be able to better another person's life

Skills

I'm very personable adventurous and open minded.. I'm very practical while being impulsive. I'm a people person and I like to give them what they want whatever that is. I love having a purpose and a joy in waking up.

  • Sales strategics
  • Cost analysis and savings
  • Task delegation
  • Issue resolution
  • Employee development
  • Purchasing and planning
  • Bookkeeping
  • Financial administration
  • Planning and coordination
  • Brand management
  • Employee coaching
  • Financial leadership
  • Marketing expertise
  • Executive leadership
Experience
Business Owner/Operator
City, StateCompany Name/Jan 2006 to May 2017
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Established and managed sales associate credit lines and conducted credit verifications to open lines of credit from $[Number] to $[Number].
  • Maintained functional and orderly building areas to meet all business needs and deliver professional appeal to customers.
  • Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
  • Capitalized on $[Number]+ over [Number] years of business with peak annual revenue generation of $[Number] per year.
  • Developed and directed activities of team, implementing culture of excellence by modeling expected behavior of [Job title].
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Cultivated engaging and lively setting for patrons to learn [Skill].
  • Owned and managed daily operations of [Type] business, including supervising employees and providing onsite training and continuing education to staff.
  • Directed implementation of strategic business plans to achieve goals and objectives.
  • Interviewed, trained, and supervised up to [Number] employees, including [Number] supervisors, to achieve sales goals.
  • Monitored industry trends and attended trade shows in US to select and purchase clothing and accessories for resale in [Company] stores.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Assessed all aspects of business operations to implement realistic annual budget.
  • Launched successful startup offering lively, social setting for customers to learn step-by-step painting skills.
  • Provided organizational leadership and established business vision to achieve sales, profit, and revenue goals for consignment fashion, perfume, and accessories store.
  • Stayed abreast of all federal regulations to ensure compliance of organization's processes.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Recruited and trained [Number] team members staff to perform daily business functions.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Coordinated with webmaster to develop website and create online advertisements, boosting online sales [Number]%.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Increased sales volume [Number]% in [Number] months and total profit [Number]%.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Leveraged social media, including [Brand] to expand market reach and facilitate sales agent recruitment.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Selected and developed [Number]-member staff to execute daily operations.
  • Maintained up-to-date knowledge of all statutory requirements and regulations.
  • Utilized [Skill] and [Skill] to find solutions to issues and promote diminish conflicts.
  • Grew team with new recruitment strategy, hiring [Number] new employees.
  • Generated $[Number] to $[Number] per sales associate account on monthly basis.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
Waitress
City, StateCompany Name/May 2012 to Nov 2016
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Increased sales of high margin menu items through effective upselling.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Store Manager
City, StateCompany Name/Feb 2005 to Sep 2012
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw POS operations and cash management to reduce errors.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Achieved sales quota of $[Amount] by incorporating social media and brand marketing.
  • Oversaw all store operations while generating $[Amount] in monthly sales.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
Education and Training
MBA: Business NYUMar 2005City, State
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Resume Overview

School Attended

  • NYU

Job Titles Held:

  • Business Owner/Operator
  • Waitress
  • Store Manager

Degrees

  • MBA : Business

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