business owner operator resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Motivated business professional bringing seven years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting employees.
Skills
Leadership and People Development
Annual Planning
Effective Communicator and Public Speaker
Change and Growth Management
Policy Development
Judgement and Decision Making
Organizational Development
Executive Leadership
Employee Motivation and Performance
Financial Management
Relationship and Team Building
Profit and Loss Management
Balanced Work Ethic
Turnaround Management
Intuit QuickBooks
Approachable and Outgoing
People and Culture
Goal Setting
Thrive Under Pressure
Results Orientation
Systems Organization
Management Team Leadership
Performance Benchmarking
Staff Management
Contract Management
Job inspections
Schedule optimization
Budgeting
Coaching and mentoring
Verbal and written communication
Business planning
Sales and marketing
Sales Promotion
Supplier Monitoring
Budget Control
Recruitment and Hiring
Staff Scheduling
Department Oversight
Business Leadership
Customer Service Management
Finance and Accounting Oversight
Team Leadership
Policy Development and Enforcement
Sales Tracking
Training Management
Performance Assessment
Decision Making
Employee Motivation
Inventory Tracking and Management
Market and Competitor Research
Word Processing
POS Terminal Operations
Purchasing Leadership
Payroll Administration and Timekeeping
Calendar Management
Customer Relations
Business Forecasting
Multitasking and Prioritization
Money Handling
Special Promotions Planning
Work History
Business Owner/Operator, 10/2014 to Current Blown Away Inc. – City, STATE,
Applied customer feedback to develop process improvements and support long-term business needs.
Evaluated report data to proactively adjust and enhance operations.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Approved regular payroll submissions for employees.
Developed and maintained relationships with customers and suppliers through account development.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees, including training, mentoring and new hire documentation.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Directed staff and managed annual capital budget.
Conducted monthly inventories of raw materials and components on work floor.
Maximized performance by monitoring daily activities and mentoring team members.
Delivered feedback to decision-makers regarding employee performance and training needs.
Established and updated work schedules to account for changing staff levels and expected workloads.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Accomplished multiple tasks within established timeframes.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Launched new, robust business management software system, resulting in improved operational insight and planning.
Reduced corporate risk by managing shrink processes and controlling inventory levels.
Designed modern employee recognition program which boosted productivity and improved morale.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Mentored and motivated team members to achieve challenging business goals.
Handled cash accurately and prepared deposits.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Built customer loyalty by devising promotions and products according to customer needs and budget.
Devised strategies and roadmaps to support product vision and value to business.
Introduced higher standards for customer service and increased efficiency by streamlining operations.
Followed through with client requests to resolve problems.
Increased customer retention by developing and offering unique discount options while driving interest in new product lines.
Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Worked with marketing department to launch and manage promotional activities and campaigns.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Elementary School Teacher, First Grade, 08/2011 to 06/2014 Wake County Public Schools – City, STATE,
Planned and implemented integrated lessons to meet national standards.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
Developed fundraisers and completed grant documentation to raise money for district.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Attended and facilitated IEP meetings for students and families.
Elementary School Teacher, First Grade, 08/2008 to 06/2011 Guilford County School System – City, STATE,
Used learning stations to incorporate colors, shapes and textures to help students develop communication skills and build relationships.
Established open communication and positive relationships with students, parents, peers and administrative staff.
Administered various reading tests and determined student reading levels based on assessment findings.
Provided warm, supportive environment for developing academic, social and emotional growth.
Coached, mentored and evaluated student teachers for progress against program objectives.
Included multicultural awareness in class discussions to meet state standards.
Met with parents to review Individualized Education Plans for at-risk students.
Instructed according to Common Core Standards as part of federal funding mandates for education.
Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Pursued professional development during summer months to maintain certification and extend skills.
Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
Education
Bachelor of Arts: Sociology, Expected in to North Carolina State University - Raleigh, NC GPA:
Bachelor of Arts: Elementary Education, Expected in to Queens University of Charlotte - Charlotte, NC GPA:
Master of Arts: Elementary Education, Expected in to East Carolina University - Greenville, NC GPA:
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