LiveCareer-Resume

business owner resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Results-driven Business Owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Determined Business Owner with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Accomplishments
  • Supervised team of 10+ staff members in a franchise service business
  • Documented and resolved customer Service Issues which led to customer satisfaction and retention
  • Achieved optimum results through effectively helping with employee training and or retraining. Also trained all new franchise owners in the proper cleaning and sanitation methods that were above the standards preset in the cleaning industry.
  • Collaborated with team of five outside sales staff in the development of new accounts, added value services and additional lines of equipment to broaden our service packages to all customers (three carpet cleaning trucks, floor stripping and rewaxing machines).
Skills
  • Business Development
  • Organizational Development
  • Employee Motivation and Performance
  • Management Team Leadership
  • Sales Growth
Work History
Business Owner, 12/2016 to 11/2019
Proforce Logistics, Inc.City, STATE,
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Optimized team hiring, training and performance.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Devised processes to boost long-term business success and increase profit levels.
  • Provided outstanding coaching to employees to boost productivity.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Increase customer base and monthly gross revenues from zero at startup to over 50 customers and gross revenues exceeding $24,000.00 per month.
Business Owner, 04/2011 to 12/2018
National Proforce Janitorial LLCCity, STATE,
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Devised processes to boost long-term business success and increase profit levels.
  • Provided outstanding coaching to employees to boost productivity.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Verified parts and materials through audit inspections and independent checks.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Directly responsible for increasing sales volume and customer base 12 - 17% per year.
Business Owner, 06/2015 to 08/2017
National Proforce Transportation, Inc.City, STATE,
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Devised processes to boost long-term business success and increase profit levels.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Increased sales volume and new customer base 20 to 24% yearly.
  • Managed over 80 outbound sales call per day and 15 inbound calls from current customers.
Business Owner, 01/2006 to 02/2014
National Cleaning Concepts CorporationCity, STATE,
  • Consulted with customers to assess needs in order to propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Input income and expense details into database to track business finances and address variances.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Devised processes to boost long-term business success and increase profit levels.
  • Provided outstanding coaching to employees to boost productivity.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Verified parts and materials through audit inspections and independent checks.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Increased sales volumes in both customers and net revenues averaging 10 to 14% yearly.
Education
Bachelor of Arts: Business Management, Expected in 03/1993 to National Louis University - Chicago, IL
GPA:

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Resume Overview

School Attended

  • National Louis University

Job Titles Held:

  • Business Owner
  • Business Owner
  • Business Owner
  • Business Owner

Degrees

  • Bachelor of Arts

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