LiveCareer-Resume

business owner resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Motivated Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable. Claims Investigator offering services dedicated to completing thorough, timely investigations. Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 5+ years of experience interviewing specialists, witnesses and claimants to compile information. Licensed Claims Adjuster experienced in reviewing damage appraisals, determining coverage and paying claims. Detail-oriented Examiner with years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and settlements. Claims Examiner with deep knowledge of insurance claims industry. Solid abilities in developing objectives and strategies to settle all claims. Excellent skills compiling, coding, categorizing, and auditing information to process claims. Superbly positioned to investigate, evaluate, and settle insurance claims. Excellent abilities to decipher fraudulent activities, analyze data, confer with legal counsel, and communicate with brokers to gain details for processing claims.

Skills
  • Interior water damage background
  • Personal, casualty and property loss
  • Familiar with fraud statutes
  • Policy investigations
  • Hail and wind damage specialist
  • Insurance policy coverage knowledge
  • Underwriting knowledge
  • ClaimsPro
  • Highly motivated
  • Claims Adjuster License
  • Microsoft Word
  • Data analysis
  • Advanced oral and written communication skills
Work History
09/2021 to Current Business owner Clean Harbors, Inc. | , ,
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Provided outstanding coaching to employees to boost productivity.
  • Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
  • Prepared material orders to complete projects on time and within budget.
  • Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers.
  • Analyzed buildings to prepare estimates for commercial and residential work.
  • Prepared estimates used by management for purposes such as planning, organizing and scheduling work.
  • Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
  • Conducted special studies to develop and establish standard hour and related cost data or to effect cost reduction.
  • Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
  • Conducted site visits and provided recommendations and informed advice regarding site viability.
11/2016 to Current Independent Insurance Adjuster Clean Harbors, Inc. | , ,
  • Examined claims forms and other records to determine insurance coverage.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Directed and coordinated various investigations conducted by field investigation team.
  • Followed up with insured individuals regarding premium and deductibles payments.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Reported to management on customer problems, field conditions, safety issues and policy problems.
  • Maintained claims data in ECS, XactAnaylis, outlook, Microsoft edge, and Excel systems.
  • Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
  • Investigated legal issues pertaining to insurance claims.
  • Trained new staff members in detection of external and internal fraud.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained contact with claimants and attorneys to determine treatment status.
  • Analyzed information gathered by investigations to report findings and recommendations.
  • Answered customer questions regarding deductibles.
  • Prepared summaries of damage, payments and policy coverage.
  • Answered questions posed by insured and attorneys.
  • Organized, planned, and documented materials for residential claims.
  • Reviewed field inspections and coordinated all insurance claim audits.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Documented all investigation activity and presented reports to management.
  • Verified accuracy of documents for records to maintain accuracy of records database.
  • Reconciled data in direct collection system with accounting system to address discrepancies.
  • Substantiated legitimate claims and denied unjustified claims.
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Trained other claims staff members on proper handling and evaluation of injury claims.
  • Collected personal information from customers to complete claims and legal files.
11/2021 to 08/2022 Consultant Adjuster DWM | , , New Orleans, LA
  • Examined claims forms and other records to determine insurance coverage.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Verified insurance claims and determined fair amount for settlement.
  • Reconciled data in direct collection system with accounting system to address discrepancies.
01/2013 to 07/2014 Solids Control Technician Environmental Drilling Solutions | , ,
  • Kept projects on schedule by overseeing work performance and verifying punctual arrival of crew for required shifts.
  • Took on added shifts to accomplish work required to meet customer requirements and schedules.
  • Maintained and performed safety inspections on equipment and tools.
  • Interpreted instrument readings to determine depth of obstruction.
  • Kept projects on schedule by overseeing work performance and verifying punctual arrival of crew for required shifts
  • Coordinated smooth removal of broken casings, screens and drill pipes
  • Took on added shifts to accomplish work required to meet customer requirements and schedules
  • Maintained and performed safety inspections on equipment and tools
  • Operated controls to raise derricks or level rigs
  • Installed pressure-control devices onto wellheads
  • Monitored controls and interpreted instrument readings to locate faults or obstacles
01/2012 to 07/2014 Solids Control Technician Company Name | , ,
  • Took on added shifts to accomplish work required to meet customer requirements and schedules.
  • Maintained and performed safety inspections on equipment and tools.
  • Operated controls to raise derricks or level rigs.
  • Implemented troubleshooting techniques to alleviate service rig operating issues and maintain optimal performance.
  • Monitored controls and interpreted instrument readings to locate faults or obstacles.
  • Installed pressure-control devices onto wellheads.
  • Organized continued operations for rig by creating and overseeing daily preventive maintenance program.
  • Oversaw drilling crews in pipe assembly and connection, pipe weighting and obstacle avoidance.
  • Directed drilling crews to assemble and connect piping, apply weights to drill pipes or drill around lodged obstacles.
  • Interpreted instrument readings to determine depth of obstruction.
  • Conferred with coworkers to gather information regarding pipe or tool sizes or borehole conditions in wells.
  • Used effective verbal communication skills to instruct and direct crews during shifts, build team consensus and accomplish important project milestones.
  • Inspected drilling equipment and tools to identify safety concerns.
  • Lifted, installed and removed equipment in extreme weather conditions and temperatures.
Education
Expected in 05/2011 High School Diploma | Buffalo High School, Buffalo, MO GPA:
Certifications
  • CIE - Certified Insurance Examiner
  • Licensed
  • CIFI - Certified Insurance Fraud Investigator

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Resume Overview

School Attended

  • Buffalo High School

Job Titles Held:

  • Business owner
  • Independent Insurance Adjuster
  • Consultant Adjuster
  • Solids Control Technician
  • Solids Control Technician

Degrees

  • High School Diploma

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