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business owner resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

I feel I may uniquely qualified to be a residential aide .

In my past I share some of the challenges that the residents may be encountering. By walking thru those challenges I have developed a sense of empathy and understanding for those who have experienced incarceration , homelessness and marginalization. I feel as though I may be able to understand their struggles and identify and relate to them in ways many people may not. Through that common indentification I may be able to be of service to them and help them in their transitition to a better life just like someone did that for me many years ago. To listen objectively and hear their concerns is a skill I have developed through my relationships with my own past clients and employees as well as my community outside of my work. I have been active in a recovery based community for the past 17 years ,being a mentor to people as well as volunteering to bring meetings into Bellvue, beth Israel and Rikers Island.

It is not only a sense of duty ,but of joy that I can use my own dark past which I have been delivered from and hopefully be a positive figure in someone else's life. I have always been interested in this type of field but never got to fully pursue it. I feel this opportunity to apply is not only potentially to a job but also a possible change in my trajectory. I feel as though i have alot I could gave to this job and community as well learn from the residents and about life itself. i am not sure if I am saying too much, but i am excited if this opportunity manifests and though my role may not be very entailed or lucrative I feel it would be very life changing for myself and hopefully the residents who I would get to know

Skills
  • Overseeing daily operations
  • Scheduling employees and each job
  • Maintaining a ledger of sales, supply costs and daily payouts
  • Talking to potential clients, explaining our expertise and rates and customizing each job based on their needs
  • Rectifying and deescalating any complaints or misundestandings using negotiation and resolution based tactics
  • Communicating with my staff about any of their concerns or needs and gener wellbeing
  • Making sure the moving truck was fully gassed up, packing materials were available and general maintainance was up to par
  • Schedule management
  • People skills-listening to clients, explaining what each move will entail, conferring with building mgmt and realtors, listening and resolving any issues with my employees and their concerns of safety and scheduling
  • Bookkeeping
  • Issue resolution
  • Sound judgment
  • Recruiting and hiring
Experience
Business Owner, 12/2017 - Current
Lineage Logistics Chesapeake, VA,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through customer relations
  • Kept records for production costs, inventory of stock , iand shipping expenses.
  • Built and enhanced relationships with clients to boost revenue.
  • Maintained client records and information in customer database.
  • Oversaw business operations
  • Made financial and logistics decisions in best interest of company.
  • Took care of escalated customer concerns to increase satisfaction and rectify any discrepancies due to shipping, delivery or missed orders
  • Reported delays due to shipping issues or production slowdowns
  • Conferred with customers to understand needs and finalize purchase orders.
  • Conceptualize and prepated all designs for productions
  • oversaw shipping logistics for ever order
  • Delivered excellent customer service to clients and fellow employees.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Created new product designs and oversw preordering process
Owner/operator, 10/2008 - Current
Marten Transport Escalon, CA,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Booked all jobs including scheduling workers, preparing materials and moving supplies and worked out the individual logistics for each job
  • Over saw each moving job onsight in a crew cheif capacity
  • Performed every move in a physical capacity along with my employees on the crew
  • Handled all customer inquiries, discrepancies and any insurance claims
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Conferred with customers to understand needs and finalize moving details

  • Kept records for scheduling, inventory, of materials income and expenses.
  • Established favorable relationships with clients and building managment of job sites
  • Determined pricing for services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Developed business from ground up and prepared operations for my office managers
House Manager, 02/2003 - 03/2004
Stepping Stones Sober Living City, STATE,
  • oversaw intake of new residents and got them orientated with the sober living house rules
  • Did nightly curfew bed checks
  • Organized transportation for residents who needed to go doctors appointment, court , benefits center
  • lead onsite 12 step recovery meetings
  • Helped to foster a supportive sober community within the house , mediating and deescalating any clients between residents, addressing any health and safety concerns and organizing group activities which brought about a harmonious atmosphere to the facility
  • Oversaw daily inspections of kitchen and bathroom facilities and general weekly claenup of common areas
  • helped residents to get connected with job centers, clinics, therapists based on their individual needs,acting as a liason for residents unfamilar with the process of applying for food stamps, finding a local heath clinic, etc,
  • As house manager , I made myself available to residents who had any questions or concerns about recovery, social services, etc or any thing they needed to talk about that was in my realm of experience
  • Made sure the 3 meals were being served daily, that kitche n was stocked adequately and everyone was present for each meal except when they were at an appointment
  • Made sure each bathroom was stocked with toiletries, lights were working properly, phone was accesible to thosew ithout cellphones
  • oversaw the basic maintainence and fuctionality of the sober house

Education and Training
High School Diploma: , Expected in 06/1991
-
Delaware County Community College - Media, PA
GPA:
Status -

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Resume Overview

School Attended

  • Delaware County Community College

Job Titles Held:

  • Business Owner
  • Owner/operator
  • House Manager

Degrees

  • High School Diploma

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