business owner resume example with 19 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Motivated business professional bringing 12 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative, finance, sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Twenty Five + years experience in Animal Care, knowledge in Breeding programs, Training, Grooming, Hoof and nail trimming, Medical treatment and herbal medicine for animals, Shots, Staples, Stitches and administering medicine to Dogs, Cats, Horses, Pigs, Goats, Cows and Fowl Experienced Caregiver knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remain current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care. Capable Activities Assistant ready to offer knowledge and abilities to challenging role in Alzheimer's . Familiar with helping people of different ability levels enjoy recreation and enhance wellness. Safety- oriented and observant with basic First Aid and CPR training. Adept at applying relationship-building, project management and analytical skills toward the successful development and management of all resident activities plans. Bringing 4+ years in the field and a passion for senior living support. Dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations. Physically fit with stamina to handle demanding work. Drivers License Long -term Care Customer Service Business administration Staff management Care planning Contract Management Operations management Staff training/development Strong account analysis skills Cash handling Emergency and preventive care Treating wounds Dog training

  • Understanding of software
  • Well-spoken
  • Community activities
  • Client documentation
  • First aid and safety
  • Quality program protocols
  • Compassionate client care
  • Records maintenance
  • Knowledge of state regulations
  • Shrinkage prevention
  • Outstanding memorization skills
  • Accurate cash handling
  • Team contribution
  • Training and mentoring
  • Safety standards
Body Care Specialist, 08/2019 - Current
Atria Senior Living Group, Inc. Waterford, MI,
  • Recommended exercise and emphasized balanced nutrition to help customers manage weight and improve other health conditions.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Assisted customers by locating items.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Blocked and faced products on shelves and displays to meet company policies.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Palletized merchandise for easy movement to sales floor locations.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Ensured no damaged or expired items were placed on shelves.
  • Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
  • Minimized waste by keeping stock correctly rotated and implementing promotions for older products.
  • Accepted and reviewed numerous weekly deliveries for all grocery areas, including frozen foods, deli goods and HBC merchandise.
  • Completed resets to keep store aligned with current planograms.
  • Assisted customers with product, promotion and policy information.
  • Used balers and pallet jacks in stockroom and on sales floor.
Business Owner, 06/2007 - Current
Ballston Spa National Bank Ballston Spa, NY,
  • Collaboration Animal nutrition knowledge, Conducted target market research to scope out industry competition and identify advantageous trends.
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Monitored processes and procedures, making sure that all met compliance regulations.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Trained and developed 10 team members throughout 12-year business history.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Administered medications to animals in treatment on regular, scheduled bases and documented any changes in condition.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Sterilized instruments and equipment for necessary procedures.
  • Cleaned kennels, examination and operating rooms and animal loading and unloading facilities.
  • Trained and socialized puppies including house training and ending destructive behaviors.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
  • Treated animals in both routine and emergency situations.
  • Made visits to farms to attend to animal emergencies such as injury, disease, and birthing.
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
Personal Caregiver, 12/2010 - 10/2015
Ann Amore City, STATE,
  • Assisted Patient with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Kept close eye on Patients vital signs, administered medications and tracked behaviors to keep Doctor well-informed.
  • Provided basic grooming and hygiene assistance to Patient, including bathing and dressing.
  • Conferred with Doctor and Family to discuss Patients condition and medical care, helping to optimize treatments and enhance outcomes.
Assistant Branch Manager, 09/2002 - 06/2007
First National Bank Of Long Island City, STATE,
  • Demonstrated knowledge of branch financial products, including loans and lines of credit.
  • Supervised team of 10 branch employees and made recommendations regarding performance evaluations.
  • Built rapport with account holders by reaching out with product recommendations and account updates.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Developed sales strategy to meet established sales objectives.
  • Protected company assets with strategic risk management approaches.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Maximized efficiency through effective resource allocation and employee management.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Implemented process improvements to increase productivity.
  • Identified and capitalized on community business opportunities with effective networking.
  • Assessed budget plans and present costs to forecast trends and recommend changes.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Resolved escalated customer issues in timely manner, which boosted retention rates by 100%.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Engaged employees in business processes with positive motivational techniques.
Education and Training
Associate of Science: Veterinary Technology, Expected in 04/2014
Penn Foster College - Scottsdale, AZ
Status -
Associate of Science: Nursing, Expected in
Nassau Community College - Garden City, NY
Status -

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Resume Overview

School Attended

  • Penn Foster College
  • Nassau Community College

Job Titles Held:

  • Body Care Specialist
  • Business Owner
  • Personal Caregiver
  • Assistant Branch Manager


  • Associate of Science
  • Associate of Science

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