SEARCH

Business Owner Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
BUSINESS OWNER
Summary

Highly motivated professional with nine years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.

Skills
  • Bookkeeping
  • Schedule management
  • Business operations
  • Relationship development
  • Administrative support
  • Customer service
  • Organization
  • Communications
  • Planning and coordination
Experience
DigitalWorx Printing | Glen Burnie, MDBusiness Owner07/2020 - Current
  • Learned and implemented strategies for upselling products and services and suggesting complementary products to maximize value of each transaction.
  • Answered phone calls to main retail line to engage callers and encourage in-person visits by providing valuable product and service information.
  • Engaged in retail and event marketing activities at public events and in-store to promote business development.
  • Made copies, filed sales receipts and orders, sent faxes, wrote sales contracts and executed other general office organization duties.
  • Consulted with clients to close sales, identifying decision-makers and facilitating paths to communication conducive to minimizing negotiation time.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Collaborated with sales, service, finance and logistics to influence critical business growth outcomes.
Lawrence Vidaver, M.D. | Glen Burnie, MDMedical Office Assistant04/2020 - Current
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Recorded vital signs and medical history for multiple patients each day.
  • Maintained confidentiality of records relating to clients' treatment
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and entered data to coordinate patient information for billing and insurance processing.
  • Scheduled appointments for patients via phone and in person.
  • Performed medical transcription duties.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Registered patients and scheduled appointments.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution.
  • Assisted with referrals and prepared medical records for patients.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Called in prescription refills for patients.
Sir Speedy Printing and Marketing | Linthicum Heights, MDCustomer Service Representative
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Set up and activated customer accounts.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Worked with managers to develop service improvement initiatives.
  • Answered multiple outbound + inbound calls per day and directed to designated individuals or departments.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
VidaverMukul Khandelwalm M.D. | Baltimore, MDMedical Office Assistant
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Maintained confidentiality of records relating to clients' treatment
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and data entry to coordinate patient information for billing and insurance processing.
  • Scheduled appointments for patients via phone and in person.
  • Performed medical transcription duties.
  • Cleaned, restocked and prepared exam rooms and medical equipment.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Registered patients and scheduled appointments.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized and managed medical supply inventory to foster continuous availability of required items.
  • Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to ensure swift payment and issue resolution.
  • Assisted with referrals and prepared medical records for patients.
  • Collected information, verified insurance and collected co-payments for multiple patients each day.
  • Consistently informed patients of financial responsibilities prior to services being rendered.
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Called in prescription refills for patients.
Education and Training
Calvary Chapel Christian Academy | Severn, MDHigh School Diploma05/1997
Anne Arundel Community College | Arnold, MDSome College (No Degree)
Additional Information
Khandelwal

Running a Woman Owned Business has been a dream come true for me and my family, for almost 10 years! Sadly, the COVID Pandemic has caused my business to take a very sharp and unexpected turn. For the last 2 years, I've worked one day a week as a Medical Office Assistant for an Internal Medicine Doctor. I have always loved the medical profession and this Part Time job was a way for me to keep hands on with my true passion, Patient Care. There are no additional hours for me to earn with Dr. Vidaver's Practice. Therefore, a Full Time Career is my goal! I am very excited to step right into place with the right Employer.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • DigitalWorx Printing
  • Lawrence Vidaver, M.D.
  • Sir Speedy Printing and Marketing
  • VidaverMukul Khandelwalm M.D.

School Attended

  • Calvary Chapel Christian Academy
  • Anne Arundel Community College

Job Titles Held:

  • Business Owner
  • Medical Office Assistant
  • Customer Service Representative

Degrees

  • High School Diploma
    Some College (No Degree)

Similar Resumes

View All
Business-Owner-resume-sample

Business Owner

HR Contracting, LLC

Edison, New Jersey