Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced in leading and supervising team of [Number] employees. Experienced Trucking Business Owner with over 0-1 years of experience in Transportation. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • Expense tracking
  • Documentation abilities
  • Budget control
  • Contract Management
  • Materials management
  • Communications
  • Operational improvement
  • Safety concerns
  • Property management
  • Safety regulations implementation
  • Performance maximization
  • Shipment coordination
  • Cost control and tracking
  • First Aid/CPR
  • Business operations
  • Team management
Work History
Business Owner, 01/2020 - Current
Securitas Security Services Usa, Inc. Albuquerque, NM,
  • Planned and supervised shipments from production to end-users by scheduling daily and weekly routes.
  • Collaborated with managers and other assistants to formulate and implement policies, procedures and objectives.
  • Coordinated with warehouse workers on proper storage and distribution of products.
  • Determines and advises entitlements or procedures related to temporary storage of goods weight allowance; prohibited items; and shipment of property including various methods available.
  • Promoted safe work activities by conducting safety audits and attending company safety meetings.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Used excel to input, track and analyze data.
  • Coordinated with operators to boost unloaded miles and reduce empty miles by 10%.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Organized records of vehicles, schedules and completed orders.
Access Control Officer, 10/2019 - Current
Beaver Run Resort & Conference Center Denver, CO,
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot
  • Updated shift logs and produced daily reports to document security activities and specific incidents
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises
  • Rendered aid to injured and ill individuals and alerted paramedics for advanced support
  • Responded quickly to emergency situations to assess and deflect issues
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive
Front Desk Supervisor, 09/2013 - 10/2019
Kuehne & Nagel Logistics, Inc. Lewisville, TX,
  • Supervised 20 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
  • Planned coverage needs and organized services to support incoming special events.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
  • Arranged accommodations and travel plans for visitors and presented updated itineraries.
  • Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
  • Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Sorted mail and other important data upon manager's absence, promoting quick delivery of all messages to recipients.
Assistant Supervisor, 01/2011 - 09/2016
Wendy's Restaurant City, STATE,
  • Supported Supervisor by preparing production reports and collating quality documentation
  • Tracked department resources and expenses
  • Maintained accurate inventory, working with purchasing department and logistics for resupply
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures
  • Coordinated with day shift supervisor to balance staffing as workloads changed
  • Monitored employee performance and developed improvement plans
  • Submitted documentation and reports to upper management
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Optimized organizational systems for payment collections, AP/AR, deposits and record-keeping
  • Oversaw 50% office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Associate of Science: Hospitality Management, Expected in 05/2009
University of Maryland - Eastern Shore - Princess Anne, MD
  • Secrete Clearance
  • First Aid/CPR Certified

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School Attended

  • University of Maryland - Eastern Shore

Job Titles Held:

  • Business Owner
  • Access Control Officer
  • Front Desk Supervisor
  • Assistant Supervisor


  • Associate of Science

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