- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Experienced in leading and supervising team of [Number] employees. Experienced Trucking Business Owner with over 0-1 years of experience in Transportation. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
- Expense tracking
- Documentation abilities
- Budget control
- Contract Management
- Materials management
- Communications
- Operational improvement
- Safety concerns
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- Property management
- Safety regulations implementation
- Performance maximization
- Shipment coordination
- Cost control and tracking
- First Aid/CPR
- Business operations
- Team management
|
Business Owner, 01/2020 - Current
Securitas Security Services Usa, Inc. – Albuquerque, NM,
- Planned and supervised shipments from production to end-users by scheduling daily and weekly routes.
- Collaborated with managers and other assistants to formulate and implement policies, procedures and objectives.
- Coordinated with warehouse workers on proper storage and distribution of products.
- Determines and advises entitlements or procedures related to temporary storage of goods weight allowance; prohibited items; and shipment of property including various methods available.
- Promoted safe work activities by conducting safety audits and attending company safety meetings.
- Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
- Used excel to input, track and analyze data.
- Coordinated with operators to boost unloaded miles and reduce empty miles by 10%.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Organized records of vehicles, schedules and completed orders.
Access Control Officer, 10/2019 - Current
Beaver Run Resort & Conference Center – Denver, CO,
- Patrolled and monitored premises in company vehicle, on bicycle and by foot
- Updated shift logs and produced daily reports to document security activities and specific incidents
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises
- Rendered aid to injured and ill individuals and alerted paramedics for advanced support
- Responded quickly to emergency situations to assess and deflect issues
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility
- Employed effective time management when dealing with coordination and accountability around personnel and security assets
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive
Front Desk Supervisor, 09/2013 - 10/2019
Kuehne & Nagel Logistics, Inc. – Lewisville, TX,
- Supervised 20 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Planned coverage needs and organized services to support incoming special events.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
- Arranged accommodations and travel plans for visitors and presented updated itineraries.
- Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
- Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Sorted mail and other important data upon manager's absence, promoting quick delivery of all messages to recipients.
Assistant Supervisor, 01/2011 - 09/2016
Wendy's Restaurant – City, STATE,
- Supported Supervisor by preparing production reports and collating quality documentation
- Tracked department resources and expenses
- Maintained accurate inventory, working with purchasing department and logistics for resupply
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
- Coordinated with day shift supervisor to balance staffing as workloads changed
- Monitored employee performance and developed improvement plans
- Submitted documentation and reports to upper management
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Optimized organizational systems for payment collections, AP/AR, deposits and record-keeping
- Oversaw 50% office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Associate of Science: Hospitality Management, Expected in 05/2009
-
University of Maryland - Eastern Shore - Princess Anne, MD
GPA:
- Secrete Clearance
- First Aid/CPR Certified
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