Motivated business professional bringing over 30 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel.
Well-versed in training, educating, motivating and supporting staff members. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Manager with over 30 years of experience in the Retail industry.
Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
In 2017 I Founded and Directed the 1st Ms. Black Fit and Fine Beauty Pageant for women 50 and over.
- Collaborated with team of 22 in the development of the pageant.
Host of the Real Girl Talk Radio Show
Host of the Real Girl Talk roundtable monthly support group meeting.
|
|
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed over 50 sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Trained and motivated employees to perform daily business functions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Enhanced product awareness by 25% by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Input income and expense details into database to track business finances and address variances.
- Devised processes to boost long-term business success and increase profit levels.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
- Built and deployed operational procedures, training programs and administrative systems to handle needs.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas every day to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, which increased customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume hospital pharmacy environment.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed routine clerical tasks by scanning, filing and copying documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled incoming and outgoing mail.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Composed internal and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Scheduled office meetings and client appointments for staff teams.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Length
- Typos
- Word Choice
Resume Overview
School Attended
- Wayne County Community College District
Job Titles Held:
- Business Owner
- Assistant Manager
- Pharmacy Technician
- Administrative Secretary
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
