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Business Owner Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Highly motivated professional with 25 plus years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.

Skills
  • Cost analysis and savings
  • Sales strategics
  • Task delegation
  • Bookkeeping
  • Supervision and training
  • Profit and loss accountability
  • Recruiting and Hiring
  • Performance improvements
  • Business operations
  • Customer service
  • MS Office
  • Communications
  • Inventory management
  • Problem resolution
  • Organization
  • Team management
  • Supervision
  • Planning and coordination
Experience
04/2015 to Current Business Owner Encore Fire Protection | Lewiston, ME,
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Created and implemented marketing and advertising strategies for strategic growth and to support company's revenue goals.
  • Maintained up-to-date knowledge of all statutory requirements and regulations.
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Recruited and trained 3 plus team members staff to perform daily business functions.
  • Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
  • Selected and developed 3 plus-member staff to execute daily operations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Launched successful startup offering lively, social setting for customers to learn step-by-step painting skills.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Maintained records for production, inventory, income, and expenses.
03/2009 to 07/2015 Business Owner RHMH CATERING | City, STATE,
  • Created unique recipes and applied various culinary techniques for authentic cuisine.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Reconciled daily sales, returns, and financial transaction reports and prepared bank deposits.
  • Assessed all aspects of business operations to implement realistic annual budget.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Managed food preparation, guest interaction, quality control, and customer relations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Resolved issues quickly through meticulous research and quick decision making.
11/2005 to 05/2008 Accounting Assistant Walmart | City, STATE,
  • Maintained process documentation for financial department operations.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Gathered data and uncovered fraud, embezzlement or liabilities during auditing procedures.
  • Reviewed general ledger entries for accuracy and completeness.
  • Supported efficient accounting operations with high-quality administrative support.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Balanced reports and batch summaries to submit for approval.
  • Monitored accounts payable and receivable statuses and delegated related tasks.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Evaluated expense reports for accuracy and adherence to company policies.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Collaborated internally with team members and employees across multiple departments and accounting to ensure consistent circulation and billing data.
10/1996 to 05/2004 Convenience Store Manager/Cafe Manager West Bowie | City, STATE,
  • Recruited, hired and trained 5 plus customer-focused employees and built loyal, engaged and productive team with commitment to store success.
  • Modeled service by treating customers as valued guests and cultivated congenial and profitable relationships with customers, resulting in unmatched level of return buyers.
  • Orchestrated and launched computerized inventory management system that kept store shelves continually stocked with products customers needed.
  • Transformed unkempt, dusty store into sparkling clean, inviting retail showcase and inspired and incentivized team to continually maintain immaculate environment.
  • Marketed products creatively and equipped team to innovatively upgrade product displays for clarity and appeal and to upsell based on expressed customer needs.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Trained all new assistant managers on store security, monetary procedures and customer service expectations.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Addressed customer inquiries and resolved complaints.
  • Oversaw inventory management to minimize waste.
  • Enforced adherence to policies, standards and security protocols.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Trained 5 plus-person staff to deliver outstanding customer service and assistance.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Prioritized sanitation, safety and health standards in work areas.
  • Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
  • Counted cash drawers and made bank deposits.
  • Maintained daily record of all transactions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education and Training
Expected in 05/1994 High School Diploma | Jim Ned High School, Tuscola, TX GPA:
Expected in | Basic NETCC, Mt Pleasant Tx , GPA:

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84Good

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Jim Ned High School
  • NETCC
Job Titles Held:
  • Business Owner
  • Business Owner
  • Accounting Assistant
  • Convenience Store Manager/Cafe Manager
Degrees
  • High School Diploma
  • Some College (No Degree)

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