business owner resume example with 20+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Accomplished Owner offering [Number] years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.
Skills
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Experience
Business Owner, 05/2010 - Current
Scott County – Shakopee, MN
Scott County – Shakopee, MN
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Organized supplies for use based on expected customer needs.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Managed team of three crew members
- Used besti cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
Corrections Officer, 02/2020 - 04/2020
Aledade – Broomall, PA
Aledade – Broomall, PA
- Maintained correct physical head count for inmates.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Maintained appropriate control, security and well-being over those detained.
- Attended regular trainings and maintained appropriate certifications.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted routine and emergency head counts.
- Conducted internal security checks to ascertain inmate safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Conducted cell and illegal substance checks.
- Observed and directed inmates during recreation, visits, telephone and shower time.
- Assisted in restraining violent and unruly inmates.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained custody and control of 30 inmates housed in maximum security unit.
- Implemented defensive tactics and physical restraints to maintain safety and security of prison facility.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Supervisor/Manager, 05/2001 - 05/2011
IN N OUT Burger – City, STATE
IN N OUT Burger – City, STATE
- Created positive work environment for employees and delivered exceptional customer service.
- Handled employee problems in absence of general manager.
- Collaborated with upper management to improve productivity of operations.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Took care of customer problem escalated by other staff members.
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Maintained safety and security of restaurant operation.
- Managed a 12 -person team handling job positions operations in restaurant environment.
- Upheld compliance and followed health department standards to achieve-store cleanliness.
- Drove performance and process improvements by performing frequent evaluations of business operations, current procedures and personnel actions.
- Trained, managed and motivated employees to promote professional skill development.
- Motivated employees to share ideas and feedback.
- Recruited and hired individuals demonstrating passion, dedication and added value to team.
- Trained over 45 employees on business principles, best practices, protocol and system usage.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Directed all day-to-day operations of restaurant facility to provide safe and enjoyable guest experience.
- Formed and sustained strategic relationships with clients.
- Identified client business and operational needs and introduced services to provide solutions.
- Identified and solved complex strategy problems to drive organizational goals.
- Lead team of 12 employees in all operations including sales, service, parts and office functions.
Education and Training
GED: , Expected in 09/2018
CSN - Henderson , NV
CSN - Henderson , NV
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Resume Overview
School Attended
- CSN
Job Titles Held:
- Business Owner
- Corrections Officer
- Supervisor/Manager
Degrees
- GED
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