- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Motivated business professional bringing [Number] years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
- Negotiation
- Budgeting
- Staff management
- Strategic planning
- Business development
- Project management
- Customer relations
- Business operations
- Consulting
- Business planning
|
- Employee scheduling
- Recruitment
- Effective leader
- Coaching and mentoring
- Staff training/development
- Client account management
- Product development
- Relationship building
- Stakeholder relations
|
Business Owner, 01/2015 to Current
Sun Country Airlines – Minneapolis, MN,
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Monitored processes and procedures, making sure that all met compliance regulations.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Maintained up-to-date administrative records to monitor operational conditions.
Restaurant Owner, 05/2005 to 08/2009
La Barraca Tapas Bar – City, STATE,
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised daily activities of restaurant and [Number] employees.
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Managed financial and business operations, including payroll, daily deposits and cost controls.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Determined operational weak points and implemented corrective actions to resolve [Type] and [Type] concerns and facilitate [Result].
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Raised $[Amount] in capital to launch [Type] restaurant seating [Number] guests.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
- Accurately completed end-of-day financial tasks worth over $[Amount] of cash and card transactions daily.
- Cut spending by [Number]% through effective inventory management and supply sourcing.
- Oversaw grill, stove and oven and cleaned all equipment in proper manner after every shift.
- Introduced [Software] for scheduling needs to successfully create long-term schedules for [Number] daily shifts and [Number] employees.
- Educated [Number] [Type] employees on menu updates and procedural changes.
- Introduced [Type] program and effectively managed employee mistakes to decrease overall waste by [Number]%.
- Set and oversaw weekly and special event menu plans.
- Developed recipes and menus by applying understanding of market demand and culinary trends,
- Created new recipes, outlined steps and training staff on correct preparation.
- Decreased necessary training time by [Number]% by updating training program.
- Monitored food preparation, production and plating for quality control.
- Oversaw day to day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Controlled food costs and managed inventory.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Ramp Agent, 08/1991 to 05/2002
AA – City, STATE,
- Loaded and unloaded all cargo, including luggage and freigh,t and assisted crew and travelers with bags.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated all ground crew activities to ensure that all tasks were completed on schedule.
- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
- Connected electrical power unit and hoses to aircraft.
- Communicated closely with ground crew, flight crew, and tow person via headset radio.
- Refueled aircraft for arrival and departure flights.
- Maintained compliance with airport and airline policies and baggage weight restrictions to protect passengers, crew, cargo and aircraft.
- Achieved optimal balance by loading cargo in accordance with accurate calculations of aircraft center of gravity and specific flight requirements.
Associate of Science: Computer Tech , Expected in 1990
ITI Technical College NY - Queens Village, NY
GPA:
- Coursework in electrical , ompiuter and tech
Associate of Science: Mechanic Tech, Expected in 1984
ADA - Sevilla ,Spain,
GPA:
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