business owner resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, respectful and adaptable in any situation.

  • Team building and leadership
  • Planning and coordination
  • Executive leadership
  • Operations oversight
  • Policy development
  • Issue resolution
  • Purchasing and planning
  • Task delegation
Business Owner, 05/2021 to Current
Windermere Real EstateChelan, WA,
  • Managed daily operations.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Collaborated with staff to maximize customer satisfaction.
  • Established favorable relationships with vendors and contractors.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Devised and implemented standard operating procedures, training programs and office management systems.
  • Interviewed, trained, and supervised six employees at a time.
  • Provided organizational leadership.
  • Developed and directed activities with the team, implementing culture of excellence by modeling expected behavior.
Real Estate Broker, 09/2015 to Current
Fifth Third BankHuntersville, NC,
  • Negotiated between sellers and buyers over property prices and settlement deals.
  • Closed over a $1,000,000.00 in sales yearly.
  • Managed one to two real estate transactions from initiation to closing at a single time.
  • Created advertising campaigns using social media, and other means to promote properties.
  • Worked as a negotiator between sellers and buyers.
  • Produced market analysis statistics and bid presentation for buyers and sellers.
Mortgage Loan Processor, 07/2020 to 02/2021
Flagstar BankAlexandria, LA,
  • Controlled and managed a pipeline of 30-35 lines at a time.
  • Created and completed loan submission packages.
  • Cleared conditions sent from underwriting departments.
  • Analyzed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Worked successfully with diverse group of coworkers on a team of 20 to accomplish goals and address issues related to our products and services.
Mortgage Loan Specialist, 02/2013 to 01/2014
Fort Knox Federal Credit UnionLouisville, KY,
  • Underwrote loans for denial; checked credit scores, bank account history, and other criteria to determine eligibility.
  • Gave prompt, knowledgeable solutions to address customers' loan service issues.
  • Handled routine and complex inquiries from customers, title companies, and vendors each day.
  • Compiled applications and paperwork and double-checked for accuracy.
Mortgage Loan Servicing Specialist, 05/2007 to 02/2013
Washington FederalCity, STATE,
  • Managed and analyzed large data sets on a daily basis to balance General Ledgers.
  • Processed payments and managed customer data.
  • Independently prepared 20-30 loans daily for closing.
  • Coordinated month-end processing, servicing, and reporting of consumer, real estate, lines of credit, installments, and home improvement loans and verified accuracy of ACH payments and system codes.
  • Individually responsible for Investor Reporting for two acquired companies.
  • Prepared consolidated balance sheets, remittance forms, and perform financial analysis.
Education and Training
Bachelor of Science: Business Management, Expected in 06/2018 to Western Governors University - ,
Activities and Honors
  • Girl Scout Troop Leader
  • PTA Vice President
  • March for Dimes and Babies volunteer
  • Association for Project Management (APM)
  • Licensed Real Estate Broker - 2015

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Resume Overview

School Attended

  • Western Governors University

Job Titles Held:

  • Business Owner
  • Real Estate Broker
  • Mortgage Loan Processor
  • Mortgage Loan Specialist
  • Mortgage Loan Servicing Specialist


  • Bachelor of Science

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