Business Owner Resume Example
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BUSINESS OWNER
Summary
Highly motivated professional with 3 years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of those from different backgrounds.
Skills
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Experience
Business Owner | 07/2019 to Current
Dean Health - Webster Groves , MO
Dean Health - Webster Groves , MO
- Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Stayed abreast of all federal regulations to ensure compliance of organization's processes.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Resolved issues quickly through meticulous research and quick decision making.
- Mentored newly hired employees to take on responsibilities and tasks with understanding.
- Maintained functional and orderly building areas to meet all business needs and deliver professional appeal to customers.
- Conferred with customers to understand needs and finalize purchase orders.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Assessed all aspects of business operations to implement realistic annual budget.
- Leveraged social media, including Facebook, to expand market reach and facilitate sales agent recruitment.
- Presented products at events and tradeshows to increase brand awareness.
- Maintained up-to-date knowledge of all statutory requirements and regulations.
Cashier | 01/2019 to 07/2019
Silverspot Cinemas - Chapel Hill , NC
Silverspot Cinemas - Chapel Hill , NC
- Scanned customer purchases, supporting transactions to streamline sales process.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Helped customers find specific products, answered questions and offered advice.
- Resolved issues with cash registers, card scanners and printers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Inspected items for damage and obtained replacements for customers.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Assisted customers with account updates, new service additions and promotional offers.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
Main Bartender | 04/2018 to 01/2019
Refresh Mental Health - Exton , PA
Refresh Mental Health - Exton , PA
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Monitored patrons to keep alcohol consumption at designated levels.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Front Desk Receptionist | 01/2018 to 04/2018
ReVive Life Spa - City , STATE
ReVive Life Spa - City , STATE
- Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Computed guest billings and posted charges to room accounts.
- Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Delivered key administrative support to coworkers, taking on additional tasks during peak times.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Education and Training
Premier High School - City
High School Diploma
08/2018
Equine Align Academy - City
Equine Align And Massage Therapist
06/2019
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Resume Overview
School Attended
- Premier High School
- Equine Align Academy
Job Titles Held:
- Business Owner
- Cashier
- Main Bartender
- Front Desk Receptionist
Degrees
- High School Diploma
Equine Align And Massage Therapist
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