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Business Owner Resume Example

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BUSINESS OWNER
Summary

Highly motivated professional with 18 years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.

Skills
  • Sales strategics
  • Cost analysis and savings
  • Bookkeeping
  • Employee development
  • Purchasing and planning
  • Issue resolution
  • Recruiting and Hiring
  • Financial administration
  • Performance improvements
  • Schedule management
  • Profit and loss accountability
  • Supervision and training
  • Customer service
  • Supervision
  • Business operations
  • Organization
  • Inventory management
Experience
05/2014 to Current
Business OwnerMKM Deli － Jamaica, NY
  • Mentored newly hired employees to take on responsibilities and tasks with understanding.
  • Managed food preparation, guest interaction, quality control, and customer relations.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Maintained records for [Type] production, inventory, income, and expenses.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Assessed all aspects of business operations to implement realistic annual budget.
  • Maintained up-to-date knowledge of all statutory requirements and regulations.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
07/2013 to 07/2014
Parts Sales ManagerDunken Parts Auto － Brooklyn, NY
  • Monitored performance targets and sales metrics of sales team to monitor productivity.
  • Launched strategic sales initiatives to pitch products and services, bolstering revenues [Number]% within [Timeframe].
  • Conducted complimentary services, including battery checks, [Type] testing and wiper installations.
  • Analyzed market demand to understand parts needs and collaborated with colleagues and vendors to beat competition and boost availability of present and future parts and materials.
  • Analyzed productivity reports, discussing with senior management at sales meetings.
  • Developed and met budgets, exceeded sales performance targets and spearheaded and implemented strategies that improved sales and customer satisfaction.
  • Managed recruiting, objectives setting, coaching and performance monitoring of sales team.
  • Managed knowledgable and professional [Number]-member parts sales team that delivered right parts to customers quickly and secured great deals on top-quality out-of-stock parts.
  • Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.
  • Executed product expertise and department process improvements to meet organizational goals.
  • Orchestrated sales programs and revitalized relationships with dealers and independent sales representatives, resulting in broader sales network and heightened volume.
  • Launched cutting-edge inventory management system and maintained precise parts tracking, including stock levels, obsolescence and inventory adjustments.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
10/1992 to 07/2013
ManagerArch Auto Parts Corp. － Jamaica, NY
  • Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
Education and Training
06/1988
High School DiplomaInstituto Technico Honduras － Honduras
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Resume Overview

Companies Worked For:

  • MKM Deli
  • Dunken Parts Auto
  • Arch Auto Parts Corp.

School Attended

  • Instituto Technico Honduras

Job Titles Held:

  • Business Owner
  • Parts Sales Manager
  • Manager

Degrees

  • High School Diploma

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