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Business Owner Resume Example

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BUSINESS OWNER
Summary

Highly motivated professional with 15 years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals.

Skills
  • Sales strategics
  • Cost analysis and savings
  • Bookkeeping
  • Issue resolution
  • Schedule management
  • Supervision and training
  • Recruiting and Hiring
  • Customer service
  • Relationship development
  • Supervision
  • Communications
  • Problem resolution
  • Business operations
  • Organization
  • Team management
Experience
Elite Smoke ShopAugust 2018 to CurrentBusiness Owner
Tujunga, CA
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Provided organizational leadership and established business vision to achieve sales, profit, and revenue goals for consignment fashion, perfume, and accessories store.
  • Owned and managed daily operations of the business, including supervising employees and providing onsite training and continuing education to staff.
  • Assessed all aspects of business operations to implement realistic annual budget.
  • Reconciled daily sales, returns, and financial transaction reports and prepared bank deposits.
  • Stayed abreast of all federal regulations to ensure compliance of organization's processes.
Link n HopsJuly 2013 to July 2018Restaurant Bar Manager
Los Angeles, CA
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Monitored cash intake to eliminate discrepancies.
Oak's LiquorJune 2005 to May 2013General Store Manager
Sun Valley, CA
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Kept accounts current and funds deposited to keep on-site cash low.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Shared product knowledge with customers and made personal recommendations, which boosted upselling and cross-selling.
  • Maintained daily record of all transactions.
  • Processed shipments and maintained stock shelf organization.
  • Created attractive store displays to generate customer interest and boost sales.
Education and Training
Pasadena City CollegeSome College (No Degree): Computer Science And ProgrammingPasadena, CA
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Resume Overview

Companies Worked For:

  • Elite Smoke Shop
  • Link n Hops
  • Oak's Liquor

School Attended

  • Pasadena City College

Job Titles Held:

  • Business Owner
  • Restaurant Bar Manager
  • General Store Manager

Degrees

  • Some College (No Degree) : Computer Science And Programming

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