LiveCareer-Resume

business owner resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.

Skills
  • Industry Expertise
  • Business Development
  • Operational Analysis
  • Relationship and Team Building
  • Leadership and People Development
  • Judgement and Decision Making
  • Organizational Development
  • Financial Management
  • Strategic Planning and Execution
  • Marketing and Advertising
  • Sales Growth
  • Goal Setting
  • Approachable and Outgoing
  • Thrive Under Pressure
Work History
02/2022 to Current
Real Estate Agent U-Haul Vernal, UT,
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Advertised client properties through websites, social media and real estate guides.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Presented purchase offers to sellers for consideration.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Reviewed market research data and changed sales plans accordingly.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
10/2014 to Current
Business Owner U-Haul Washington, PA,
  • Opened and operated a new business in Saint Clairsville OH with my partner Tim Claire in 2014. We started with a small kiosk in the Ohio Valley Mall and grew into a successful brick and mortar store that has now been running for 7 years and is still going strong today then not long after we opened I Adore CBD in 2019. With the help of our great staff we have in place they assist us with our day to day operations so we can live remotely here in Florida and below is a list of what we do on a weekly basis.
  • Conduct staff meetings and provide outstanding coaching to employees to boost productivity, customer service and increase sales.
  • Optimize team hiring, training and performance.
  • Consult with customers to assess needs and propose optimal solutions.
  • Advertise on social media platforms, launch seasonal sales campaigns through our rewards system and use print strategies such as magazine ads, marketing brochures and fliers to generate new customers and maximize brand identity.
  • Keeping up to date with changes on laws and regulations in the industry.
  • Studied the market to determine the best pricing of goods and services and to capitalize on sales.
  • Managing preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Reconcile daily sales, inventory, returns and financial reports in QuickBooks.
  • Online store operations such as fulfill customer shipping needs by completing all purchase orders and customer invoices, advertising on social media, google,and other platforms, SEO,ordering new products weekly,creating and updating website designs, price changing, promoting weekly/monthly specials.
  • Contacting multiple wholesale suppliers to get the best rates and quality products.
  • Created our own custom branded products to improve brand identity
  • Control store inventory and review cash handling and operations reports.
  • Strengthen merchandising and promotional strategies to drive customer engagement and boost sales.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Providing our customers with the best service.
  • Maintained payroll information by calculating, collecting and entering data.
08/2016 to 07/2019
Business Owner Save A Lot Grocery Store City, STATE,
  • Motivate, encourage, and challenge store employees.
  • Promote and resolve customer complaints, in a timely and professional manner.
  • Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
  • Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
  • Complete daily paperwork and computer entry in a timely manner.
  • Monitor cash over/short.
  • Conduct Store meetings with employees.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll, timekeeping, and paperwork for new hires and terminations.
  • Creating new additions to the store to increase more revenue streams.
  • Controlled purchases and inventory by negotiating prices and contracts with food vendors.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Led and directed team members on effective methods, operations and procedures.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Promoted business through participation in and sponsorship of community events and advertised on social media.
02/2011 to 06/2014
Assistant Manager Taco Bell City, STATE,
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Directed merchandising, promotion and brand loyalty to help the business boost sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
01/2008 to 10/2010
Assistant Manager Company Name City, State,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
09/2003 to 01/2008
Assistant Manager Company Name City, State,
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas every few hours to identify and proactively resolve issues negatively impacting operations.
Education
Expected in 05/2005 to to
High School Diploma:
Beavercreek High School - Beavercreek, OH
GPA:

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Resume Overview

School Attended

  • Beavercreek High School

Job Titles Held:

  • Real Estate Agent
  • Business Owner
  • Business Owner
  • Assistant Manager
  • Assistant Manager
  • Assistant Manager

Degrees

  • High School Diploma

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