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Business Owner Resume Example

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BUSINESS OWNER
Professional Summary

I am a Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-assured individual offering more than 3 years of experience as Business Owner. Well-versed in managment, labor, and other industries. Flexible and poised promoting well-developed skills. My experience as a factory worker, manager, and buisness owner has given me very good communication skills with people and clients.

Skills
  • Negotiation
  • Staff Management
  • Customer Relations
  • Data collection and analysis
  • Budgeting
  • Consulting
  • Staff training/development
  • Conflict resolution
  • Human resources management
  • Effective leader
  • Employee scheduling
  • Scheduling
  • Recruitment
Work History
Business Owner, 09/2018 to 03/2020
Express Liquor – Winona, MO
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each .
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Hired and managed all kitchen staff.
  • Organized and oversaw food service training to educate employees on cleanliness and correct preparation.
  • Purchased food and cultivated strong vendor relationships.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Recruited top-notch employees for cashiers and chef positions.
  • Oversaw food preparation and monitored safety protocols.
  • Motivated staff to perform at peak efficiency and quality.
Housing Manager, 03/2017 to 02/2018
Birch Tree Housing – Birch Tree, MO
  • Spoke with community organizations to boost outreach and highlight programs successes.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Educated families and community members about domestic violence, including its impact on children.
  • Conferred with representatives of local governments to assess and meet community needs.
  • Referred families to shelters, legal resources and educational programs.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Dispatcher, 10/2014 to 06/2017
Winona Police Department – Winona, MO
  • Trained new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Sent out drivers to assist hourly callers based on locations, needs and worker availability.
  • Responded to over daily caller requests with information about assistance and timeframes.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Entered criminal record checks,driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Used to track and maintain case incident numbers and logs.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
  • Received over 911 and non-emergency calls per to dispatch calls to appropriate agencies and officers on duty.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Answered calls from automatic routing system and took basic information from callers.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Machine Operator, 03/1998 to 04/2012
Paramount Apparel International Inc – Winona, MO
  • Maximized productivity by keeping detailed production records and identifying hold-ups.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for operations.
  • Set up and ran machinery to produce exceptional products for Paramount's needs.
  • Maintained good maintenance practices on machines and within work area, complying with company and OSHA safety rules and regulations.
  • Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
  • Finalized products by attaching hardware, labels and tags and preparing shipments.
  • Observed machine production to check operations and proactively adjust settings to maintain targets.
  • Prevented materials waste by completing accurate measurements and precise cuts.
Education
High School Diploma: 05/1998
Winona High School - Winona, MO
Associate of Science: Criminal Justice, 05/2008
Mineral Area College - Park Hills, MO
Bachelor of Science: Criminal Justice, 05/2012
Drury University - Springfield, MO
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Resume Overview

Companies Worked For:

  • Express Liquor
  • Birch Tree Housing
  • Winona Police Department
  • Paramount Apparel International Inc

School Attended

  • Winona High School
  • Mineral Area College
  • Drury University

Job Titles Held:

  • Business Owner
  • Housing Manager
  • Dispatcher
  • Machine Operator

Degrees

  • High School Diploma : 05/1998
    Associate of Science : Criminal Justice , 05/2008
    Bachelor of Science : Criminal Justice , 05/2012

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