business owner resume example with 11+ years of experience
JessicaClaire
, San Francisco, CA(555) 432-1000, resumesample@example.com
Professional Summary
Personable individual with strong organization skills, ability to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Skills
Business planning
Business operations
Customer relations
Skilled in [Technology]
Business Administration
Staff training/development
Relationship building
Effective leader
Equipment monitoring
Safety and compliance
Safety standards and protocols
Commercial driving
Logging paperwork
GPS and route planning
Database management
Shipping and packaging
Needs assessment
Safe vehicle operation
Product presentation
Hazardous Materials Endorsements
DOT regulations
HAZMAT training
Proficient in MS Office
Physically fit and agile
Order picking and processing
Team collaboration
Chemical handling
Product identification
Delivery scheduling
Invoicing and billing
Invoice verification
Education
Expected in 01/2008 to to Associate of Business Administration | Business Administration and ManagementNew Damietta , Damietta , Egypt GPA:
Work History
08/2016 to CurrentBusiness OwnerWaste Management | Newberg, OR,
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities
Put together realistic budgets based upon costs and fees for effectively operating business
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business
Monitored processes and procedures, making sure that all met compliance regulations
Exceeded sales goals by [Number]% through effective employee management
Trained and motivated [Number] employees to perform daily business functions, including [Task] and [Task]
Input income and expense details into [Software] to track business finances and address variances
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
12/2014 to 08/2016Truck DriverDomino's | Butler, MD,
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts
Maintained accurate records with compliant invoicing, payment processing and daily logs
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across [Number]-mile transports
Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers
Dropped and hooked trailers and changed configuration of equipment when necessary
Finalized daily logs on schedule to update internal records and uphold DOT requirements
Maintained daily, legible DOT log book and submitted corresponding documents
05/2012 to 12/2014Local Delivery DriverMaxsent | Aberdeen, SD,
Loaded and unloaded [Number] delivery vans per shift
Completed rush deliveries on tight timetables to satisfy customer needs
Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules
Communicated customer complaints, requests and feedback to company management for swift resolution
Completed on-time deliveries by choosing best and most efficient routes
Completed all necessary paperwork using neat and legible handwriting
Interpreted maps and followed written and verbal directions
Verified over [Number] daily deliveries against shipping instructions before delivering to customers
Safely loaded and unloaded [Number] pounds of [Type] and [Type] hazardous material without incident
Kept detailed records of sales, payments and completed or in-progress deliveries
Loaded truck and properly secured items to prevent damage for over [Number] deliveries
Contacted customers prior to delivery to confirm and coordinate delivery times
Collected $[Amount] in payments for completed deliveries and services dail
02/2010 to 04/2012Assistant ManagerBig Kahuna | City, STATE,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Increased sales revenues by [Number]% over [Timeframe] by promoting complementary products and educating customers about store promotions
Trained team members in successful strategies to meet operational and sales targets
Coached team on effective upselling and cross-selling methods
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Supported staff development and goal attainment by focusing on skill development and job satisfaction
Handled customer service by dealing with complaints, organizing stock and answering customer questions
Applied customer feedback to develop process improvements and support long-term business needs
Supervised and evaluated staff of [Number] including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement
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