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Business Owner Resume Example

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BUSINESS OWNER
Professional Summary

Organized business/inventory/sales with 4+ years of being consistent producer, driven to improve results and exceed goals. Strong abilities to garner team buy-in to organizational changes and drive forward progress on business reorganization. Successful history developing intelligence to improve business operational planning and implementation. Knowledgeable about business best practices, regulatory standards and optimal control systems. Applies trend and pattern knowledge to bring dramatic improvements. Experienced business owner/operator with over 4 years of experience in quality sales. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented, consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Work History
Self Employed - Business OwnerKeystone Heights, FL02/2015 - 01/2019
  • Orchestrated smooth and effective flow of merchandise data to support an array of diverse prospective buyers in purchasing selected merchandise.
  • Increased annual revenue by 100% by researching items to be sold and purchased by prospective buyers. Improvements in inventory, pricing and display.
  • Increased credibility and client awareness by developing technical/non-technical marketing presentations, public relations campaigns, for marketing of merchandise and ultimate sales.
Clay County School Board - Teacher Aide ; Substitute TeacherGreencove Springs, Fl.08/2010 - 05/2015
  • Monitored approximately 15+ students on field trips by overseeing various tasks, including roll call, visual monitoring and ensured to keep youths safe in public settings.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Took daily attendance, notifying office personnel immediately of any student absences.
  • Assisted teachers with supervision and care of group of 15+ children.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Oversaw groups of up to 15+ students at school and off-site locations, maintaining optimal safety and security.
  • Eliminated learning gaps and effectively instructed students on various topics using wide variety of teaching aids and motivational strategies.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Participated in professional development opportunities and attended in-services and seminars.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with individual students to provide personalized educational, behavioral and emotional support.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Provided diverse assistance to teachers, including clerical support, classroom management and document coordination.
Bradford County School Board - In House School Suspension and Substitute TeacherStarke, Fl.08/2008 - 08/2012
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Instructed Middle School students in various subjects and principles, concepts and in-depth subject matter.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Taught diverse subjects for grades 4-6, successfully delivering seamless teaching in absence of regular teacher.
  • Provided instruction for 15-25+ students in all subject areas.
  • Supervised lunchroom and recess activities.
  • Worked with principal's office on disciplinary and safety issues.
  • Completed documentation of attendance, grades and other required details.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Integrated existing and new technology into classroom to help provide creative and fun learning environment.
  • Handled classroom of up to 20 students in, In House School Suspension, reporting problem students to their Full-time Teacher/Administration and keeping detailed behavioral records.
  • Repeatedly requested as substitute teacher for All subjects by teachers based on excellent past referrals and trusted performance.
  • Assigned, explained and graded homework.
  • Maintained day-to-day classroom management and discipline to promote learning iniatives.
  • Utilized technology to enhance student education and grasp of materials.
  • Developed rules and set goals to maintain order in classroom.
  • Used detailed notes/reports to maintain detailed records of student progress, attendance and assignments in teachers absence.
  • Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
City Of Apopka Police Department - Patrol and Training Lieutenant/Commander; Captain Apopka, Fl.06/1991 - 06/1995
  • Analyzed, evaluated and identified inefficiencies in existing police processes, and tracked performance following implementation of improvements. Provided instruction and performed tests at various stages according to State Laws, City and County Ordinances.This ensured compliance with Laws and Departmental Policy and Procedures.
  • Determined and recommended methods to address improvement on Patrol Techniques and Community Relations.
  • Analyzed, reviewed, re-wrote current/existing departmental policies and procedures on an as needed basis.
  • Developed and executed plans to monitor standard process adherence.
  • Worked with Police Officers, other Commanders and Chief of Police to resolve safety,legal issues, various problems, improve operations and provide exceptional community service(s).
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Reduced Departmental liability/law suits by researching and implementing up to date training. Built the Department's Training Division from the ground up. Training Commander for the entire Police Department.
  • Improved quality processes for increased efficiency and effectiveness.
  • Managed quality assurance program including on site evaluations, internal audits and community surveys.
  • Evaluated quality problems and performed up-to-date training to identify and resolve issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for Patrol meetings.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Conducted training and change management processes to improve operations.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Managed and archived quality documentation and participated in internal and external quality audits. Reviewed Officer's written reports for service on a daily basis.
  • Followed quality standards and procedures to minimize errors and maximize officer/community satisfaction.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Coordinated with Officers and other employees in developing project plans for prioritized initiatives/goals.
  • Liaised with departmental employees in all divisions, to organize and perform quality standard training for new and existing staff.
  • Initiated and developed operational improvements that resulted in significant savings to the Police Department and City.
  • Investigated and resolved complaints to foster satisfaction. Conducted Internal AffairsInvestigations when needed.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Instituted various Training Programs to contribute to long-term plans for organization business processes.
Accomplishments
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.
  • Received the "Employee of the Month" awards and various other awards and commendations during various employment positions ( Deputy Sheriff, Woman in Law Enforcement Award, Lead Instructor Award for Law Enforcement & Corrections-Awarded by Kiwanis Club of St. Augustine, Fl., Correctional Officer of the month-Jacksonville Sheriff's Office, Jax., Fl....)
Skills
  • Customer relations
  • Negotiation
  • Business operations
  • Budgeting
  • Strategic planning
  • Business development
  • Business planning
  • Business Administration
  • Operations management
  • Financial management
  • Skilled in Vintage Items and Antiques
  • Data collection and analysis
  • Business analysis
  • Relationship building
  • Budget development
  • Inventory management
  • Conflict resolution
  • Product development
  • Business performance review-ALWAYS EXCELLENT
  • Small business operations
  • Business growth strategies
  • Business operations management
  • Effective owner communication
  • Researching businesses
  • Business processes and procedures
  • Deep knowledge of business
  • Understanding of business functions
  • Business law
  • Business writing
  • Knowledge of business
  • Business recordkeeping
  • Business communications
  • Business start up
  • Business development abilities
  • Business transactions
  • Business-to-customer expertise
  • Critical business thinking skills
  • Classroom instruction
  • Curriculum design
  • Action research
  • Student tutoring
  • Program development
  • Lesson planning
  • Operational improvement
  • Regulatory compliance
  • Criminal investigations
  • Emergency planning
  • Civil law knowledge
  • Special task forces
  • Safety and security
  • Criminal law knowledge
  • Interrogation techniques
  • Domestic violence prevention
  • Traffic laws
  • Emergency vehicle operation
  • Evidence collecting
  • Search and seizure procedures
  • Surveillance
  • Team leadership
  • De-escalation techniques
  • Criminal law
  • Crime prevention
  • Community-oriented policing
  • Background investigations
  • Relationship building and management
  • Self-defense expert
  • Court preparation
  • Calm in emergency situations
  • Emergency management
  • Exemplifies integrity
  • Staff management
  • Report writing
  • Investigations experience
  • Case management skills
  • Court testimony
  • Crisis intervention specialist
  • Certified Field Training Officer
  • Organizing inspections
  • Culturally-sensitive
  • File and records management
  • Communication skills
  • Safety improvements
  • Traffic control
  • Dispatch
  • Emergency response
  • Defensive tactics training
  • Creative problem solving
  • Student progress reporting
  • Student records management
  • Self-motivated
  • Verbal and written communication
  • Discipline
  • Lesson implementation
  • Classroom management
  • Organizational abilities
  • Lesson plan implementation
  • Group instruction
  • Parent communication
  • Group and individual instruction
  • Safety awareness
  • Differentiated instruction
  • Relationship building and management
Education
05/1998Liberty UniversityLynchburg, VABachelor of Science: Counseling Psychology
05/1994Blackstone School of LawTexasParalegal Certification: Law
Institute of Police Technology & Management-U.N.F.Jacksonville, FLOver 70 Advanced & Specialized Certificates: Law Enforcement Topics, Management, Customer Svc..
  • Professional development courses completed from 1981-2002.
  • Received Numerous Instructor Certifications ( i.e. Firearms, Defensive Tactics, Tactical Driving ETC. ).
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Resume Overview

Companies Worked For:

  • Self Employed
  • Clay County School Board
  • Bradford County School Board
  • City Of Apopka Police Department

School Attended

  • Liberty University
  • Blackstone School of Law
  • Institute of Police Technology & Management-U.N.F.

Job Titles Held:

  • Business Owner
  • Teacher Aide ; Substitute Teacher
  • In House School Suspension and Substitute Teacher
  • Patrol and Training Lieutenant/Commander; Captain

Degrees

  • Bachelor of Science : Counseling Psychology
    Paralegal Certification : Law
    Over 70 Advanced & Specialized Certificates : Law Enforcement Topics, Management, Customer Svc..

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