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Business Owner Resume Example

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BUSINESS OWNER
Professional Summary

Determined Business Owner with commitment to excellence and more than 10+ years of experience. Effective collaborator promoting honesty and effectiveness. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in the Janitorial industry. Committed to offering the best services and great customer service.

Skills
  • Budgeting
  • Project Management
  • Business Development
  • Staffing oversight
  • Business administration
  • Quickbooks Management
  • Staff Management
  • Human resources management
  • Client account management
  • Contract Management
  • Business growth and retention
  • Financial Management
  • Program management expertise
  • Microsoft Expertise
Work History
Business Owner, 10/2008 to Current
Karla's Janitorial & Suppliers LLC – San Francisco, CA
  • Monitored processes and procedures to comply with company policy and state and federal regulations.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Maintained up-to-date administrative records to monitor operational conditions.
Accounts Receivable Clerk, 04/2003 to 03/2006
CARQUEST Auto Parts – San Francisco, CA
  • Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Reported financial data and updated financial records in ledgers and journals.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
Sales Associate, 01/1999 to 02/2001
Macy's – San Francisco, CA
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
Supervisor, 03/1995 to 02/2001
AMC – San Francisco, CA
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Measured team performance and reported metrics to leadership team members.
  • Worked with management team to implement proper division of responsibilities.
Education
GED: 05/2007
City College of San Francisco - San Francisco, CA
Bachelor of Arts: Business Administration, 05/2007
City College of San Francisco - San Francisco, CA
Accomplishments
  • HR Management Degree Certificate
  • Accounting and QuickBooks Certificate
  • Bookkeeping Course
  • Bilingual
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Resume Overview

Companies Worked For:

  • Karla's Janitorial & Suppliers LLC
  • CARQUEST Auto Parts
  • Macy's
  • AMC

School Attended

  • City College of San Francisco

Job Titles Held:

  • Business Owner
  • Accounts Receivable Clerk
  • Sales Associate
  • Supervisor

Degrees

  • GED : 05/2007
    Bachelor of Arts : Business Administration , 05/2007

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