business owner resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Accomplished and creative small business owner and former manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Personable, motivated, and ready to excel with any challenge.
Skills
Staff management
Business operations
Financial management
Operations management
Negotiation
Project management
Staffing oversight
Inventory management
Project development
Scheduling
Client account management
Conflict resolution
Employee scheduling
Staff training/development
Work History
01/2007 to CurrentBusiness OwnerBobby Rahal Automotive Group - Pittsburgh | Mcmurray, PA,
Devised, deployed and monitored processes to boost long-term business success and increase profit levels
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Monitored processes and procedures, making sure that all met compliance regulations.
Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
01/2013 to 05/2016Office and Distribution Manager Pike Electric Company | Norfolk, VA,
Increased efficiency and effectively supervised team members to ensure optimal productivity.
Hired, trained and evaluated five administration and distribution employees to meet department targets.
Implemented new office to distribution system, resolved and expanded processes to meet corporate needs.
Divided and categorized cargo received and redirected shipments in response to franchisee requests.
Streamlined processes to enhance operational productivity
Served as primary liaison between PBV-Corporate, Office and distribution Manager, and Franchisee's.
Supported consistent order fulfillment accuracy by inspecting products to verify correct price and updated shopify accordingly
Controlled inventory transactions to reconcile ordering processes with demand forecasts.
Identified and solved complex strategy obstacles to promote growth and guide business direction.
Organized financial reporting, scheduling and inventory systems to enhance productivity.
Monitored and managed stock levels, delivery times and transportation costs to adhere to franchisee's needs and specifications.
Sourced suppliers and negotiated advantageous rates on track with company's budget and goals.
Developed standard and emergency operating procedures for receiving, handling, storing, shipping and turnover products.
Cultivated member loyalty by delivering solid service to foster wholesale clients and franchisee's retention.
Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
07/2010 to 12/2013Office ManagerNey Enterprises | City, STATE,
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Handled all incoming business and client requests for information.
Arranged corporate and office conferences for company employees and guests.
Completed weekly payroll for six employees.
Optimized organizational systems for payment collections, AP/AR, deposits and record keeping
Performed billing, collection and reporting functions for office
Compared vendor prices to ensure optimal savings.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Improved office operations by automating client correspondence, tracking and communications
Prepared vendor invoices and processed incoming payments.
Received, screened and routed incoming calls.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Adhered to established guidelines to increase profits and collect supplier payments.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Handed client correspondence and tracked records to foster office efficiency.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
01/2007 to 06/2013Director Feet Plus, LLC | City, STATE,
Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
Delegated assignments based on site plans, project needs and knowledge of individual team members.
Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.
Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.
Developed and maintained positive relationships with employees.
Supported trouble sites to mitigate obstacles and foster successful client delivery.
Confirmed company documentation met requirements and day-to-day operations followed documentation.
Led and directed team of 10
Trained and managed team of developers and discussed issues to provide resolution and apply best practices.
Assisted ownership in launch of start-up that was subsequently sold
Verified all building areas were working optimally and kept clean.
Optimized processes and supervised employees, including overseeing administration, budgeting, sales and scheduling protocols.
Utilized trends in relation to modalities to create solutions and refine business strategies.
Mitigated costs while collaborating with vendors to manage inventory items.
Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
Analyzed business needs while soliciting customer feedback for process improvements.
Established performance goals for the department and provided feedback on methods for reaching those milestones.
Worked with Corporate and clinical leaders to arrange schedules based on production requirements and available resources.
Education
Expected in 05/1992 to to High School Diploma | Cibola High School, Yuma, AZGPA:
Expected in to to | Prerequisites Completed For Associates of ScienceRogers State University, Claremore, OKGPA:
Did not enter Nursing program
Expected in 2006 to to | Massage TherapyOklahoma Health Academy, Tulsa, OKGPA:
Graduated with 3.8 GPA
Received Honor Roll Award
Dean's List
Continuing education in the field of Massage Therapy
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