Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Creative Business Owner with exceptional background spent in landscaping. Proven leader with engaging demeanor and success working in most demanding environments.

  • Scheduling
  • Sales
  • Invoicing
  • Shipping and Receiving
  • Repair
  • Client Needs Assessment
  • Business Operations
  • Staff Management
  • Guest Services
  • Cleaning
  • Point of Sale Systems
  • Customer Complaint Resolution
  • Quality Management
  • Visual Displays
  • Cash Register Operation
  • Prospecting Clients
  • Product Sales
  • Consulting
  • Planning and Execution
  • Team Leadership
  • Market Research
  • Inventory Control
  • Employee Training
Work History
04/2009 to Current
Business Owner Avient Avon Lake, OH,
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Verified parts and materials through audit inspections and independent checks.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
08/2020 to 10/2020
Receiving Associate Pitney Bowes Remote, WV,
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Coordinated warehouse organization scheme and product placements.
  • Worked with inventory managers and unloaders to plan deliveries.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Recorded regular progress and issues with products.
  • Regularly reviewed invoices and double-checked orders.
  • Double-checked cargo inventories and documentation for accuracy.
  • Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
  • Conducted research to address shipping errors and packaging mistakes.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Operated forklift and flat lift equipment to manage incoming orders, organize deliveries and transfer packages to other departments.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
02/2018 to 10/2020
Shift Lead Manager Engineering / Remediation Resources Group Honolulu, HI,
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Set overall vision and provided team leadership.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Provided supportive link between external customers and internal operations.
  • Completed after shift review reports to remind supervisors of completed work.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Coached crew members to optimize performance and motivate toward more efficient work.
03/2007 to 01/2015
Laborer Ratliff Remodeling City, STATE,
  • Worked alongside team to accomplish work goals according to schedule.
  • Learned diverse construction trades skills, including basic carpentry, painting and plastering.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Completed heavy labor tasks, including paving roads, hauling materials and digging ditches.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Reviewed blueprints and job specifications to plan completion and estimate project costs.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Organized materials, tools and equipment to supply team members.
  • Constructed and broke down temporary retaining walls and scaffolding to support project needs.
  • Directed traffic away from hazardous locations, protecting team members and general public.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
Expected in
Carmel High School - Carmel, IN

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School Attended

  • Carmel High School

Job Titles Held:

  • Business Owner
  • Receiving Associate
  • Shift Lead Manager
  • Laborer


  • GED

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