Business Owner resume example with 11+ years of experience
Jessica Claire
Assistant Manager
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Website, Portfolio, Profiles
- https://upscaleluxuryrentals.com/
Professional Summary
Astute Business Owner experienced in operations management, competitive analysis, and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Skills
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Work History
Business Owner, 09/2021 - Current
Familylinks – Penn Trafford, PA,
Familylinks – Penn Trafford, PA,
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating thebusiness.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support theachievement of revenue goals.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Optimized team hiring, training, and performance.
- Input income and expense details into adatabase to track business finances and address variances.
- Reconciled daily sales, returns, and financial reports in QuickBooks.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Employed prompt decision-making and in-depth research to resolve issues.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Achieved sales goals and increased revenue and profits through product strategy development and organizational leadership.
- Created and monitored promotional approaches to increase sales and profit levels.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Provided financial management through the preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Devised processes to boost long-term business success and increase profit levels.
- Provided outstanding coaching to employees to boost productivity.
- Enhanced product awareness by taking pictures of new and available product offerings and posting them to thecompany's website and media accounts.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Used print strategies such as newspaper ads, business catalogs, and marketing brochures to bring in and capture new customer business.
Assistant Manager, 09/2019 - 12/2021
Familylinks – Mckeesport, PA,
Familylinks – Mckeesport, PA,
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with thebudget.
- The mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Assisted in organizing and overseeing assignments, planning, and coordinating in-house and outsourced resources.
- Reduced corporate costs by developing and implementing improved merchandising, receiving, and maintenance procedures.
- Directed merchandising, promotion, and brand loyalty efforts for business segments with the greatest sales volume.
Assistant Manager, 01/2008 - 05/2016
Agoda – New York City, NY,
Agoda – New York City, NY,
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Account Manager, 10/2004 - 08/2005
Aarons Furniture Store – City, STATE,
Aarons Furniture Store – City, STATE,
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Analyzed account details such as usage, sales data, and client comments to enhance understanding of effectiveness and client needs.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Listened attentively to client feedback and worked with the product development team to introduce new services.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Introduced new processes to improve account and market tracking for better data analysis.
- Identified key entry points to enhance market penetration and effectively analyzed data to increase profitability.
- Researched emerging industry trends, new applications, concepts, and procedures for clients to update the current training curriculum.
Education
No Degree: Buisness, Expected in 06/2024
Houston Community College - Houston, TX
Houston Community College - Houston, TX
High School Diploma: , Expected in 06/1997
Booker T Washington High School - New Orleans, LA,
Booker T Washington High School - New Orleans, LA,
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Resume Overview
School Attended
- Houston Community College
- Booker T Washington High School
Job Titles Held:
- Business Owner
- Assistant Manager
- Assistant Manager
- Account Manager
Degrees
- No Degree
- High School Diploma
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