Results-oriented with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
I have excellent computer skills in Powerpoint, data entry and computer software . I am CPR Certified, I have Insurance license and Business License, my Entrepreneurship Certificate currently pending.
Home based catering business, provide catering to various functions , parties , business luncheons with a small staff of three
Entered revenue and expense transactions and prepared expense reports.
Collected data on the number of people residing households in Kings County Brooklyn. Supervised a field staff of six, making sure that they came to work on time and went to the various sights assigned. Held staff meetings , so we could all remain on the same page as Headquarters.
Conducted mental health assessments for children, adolescents and adults living in the facility.
Upsold add-on services to existing and new customers credit card insurance.
Evaluated and addressed individual client needs and concerns. Call center based company, I was a Team Leader and Human Resources liaison for New York Medicaid and Managed care.
Lead Service Attendant on Board AMTRAK Trains
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