business owner resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Qualified Contract Specialist with more than 15 years of experience administering contracts. Expertise in negotiations, contract structuring and legal research. Looking to leverage in-depth contract experience in a new, challenging role.
Dedicated Contract Specialist with 15 years of professional experience in contract administration. Proven leader with success in partnering with City Management department to develop and enhance databases and monitoring tools for contracts.
Dependable construction management experienced in preparing job proposals, cost estimates and team scheduling for projects. Bringing expertise in inspections, material estimations and subcontractor evaluation. Seeking similar position managing hardworking teams.
Customer-oriented Sales management with 15 years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections, persuasively introducing products and implementing pricing strategies.
Loyal, tactical team builder and strategic planner with extensive background in account management. Highly knowledgeable in construction and maintenance sector.
Organized Building Supervisor with 15 plus years of experience. Trained in leadership and mechanical maintenance with an exceptional eye for detail and budgeting expertise. Adept at upholding fantastic customer service and critical problem solving.
Resourceful Building Supervisor with 15 years of experience in residential and commercial upkeep. Committed to excellent customer service with a talent for preventative maintenance and cost-effective planning. Successful at problem solving and working quickly.
Skills
Knowledge of bidding software
Self-motivated
Concise communication skills
Research abilities
Safety fire code knowledge
Ability to enforce ordinances
Zoning laws expertise
Housing programs
Access management
Customer liaison
Customer relationship management
Sales proposal creation
Contract negotiation and closing tactics
Sales strategies
Account reconciliation
Code enforcement
Budgeting and forecasting
Customer service and support
Building repairs
Remodeling project management
Mortgages and loans
Multi-family property management
New construction
Sales and marketing
Decisive
Commercial property
Fair housing mandates
Experience
07/XXX to CurrentBusiness OwnerAspen Heights | Towson, MD,
Maintained project compliance by reviewing contractor scope, materials and pricing take-offs to achieve competitive bidding with zero lost time accidents.
Motivated and supported field workers completing work to increase work quality and efficiency.
Mitigated risk by coordinating plans and specifications to maintain safety and compliance.
Supervised architectural interior work for residential and commercial buildings, including molding, crown trim and installing room accessories for owners.
Kept track of all inventory, including supplies and materials prevent losses.
Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Determined optimal construction requirements and site plans.
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Collaborated with field engineering and construction to prepare scopes of work for inclusion into bid packages.
Assigned work to employees based on project requirements and individual team member strengths.
Maintained written daily log of job site activities for permanent records.
Trained and assisted employees in use of personal protective equipment and communicated safety requirements for various phases of construction, promoting safe, clean work environment
Participated in value engineering sessions to achieve optimal pricing without sacrificing quality.
Saved money by negotiating cost-effective supplier purchases.
Monitored project expenses and developed pre-construction estimates.
Maintained compliant site operations and remained up-to-date on all company's standards, programs and goals.
Set, updated and enforced policies to maintain consistency and quality at all levels.
Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
Interviewed, trained, and supervised up to 21 sub contractors and 30 labor hans, including 3 supervisors, to achieve sales goals.and building code regulations.
Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
Calculated credit amounts and commission payouts, priced merchandise, and generated credit memos for returned merchandise.
Stayed abreast of all federal regulations to ensure compliance of organization's processes.
Participated in labor contract negotiations with union to successfully achieve new agreement representing mutually agreed elements.
Sustained safety protocols and provided proper, cost-effective and safe handling of equipment and materials.
Planned, budgeted and directed over 9 projects in 2 years of time.
Provided tools and supplied to team of 15 construction personnel.
Contracted and supervised workers for multiple construction jobs.
Coordinated all phases of construction projects from inception to completion.
Interfaced with laborers, clients and city council to complete projects on-time and under budget.
Liaised with company safety representatives to promote awareness and understanding of safety protocols.
Maintained on-time and under-budget project completion with $399,999 budget.
Followed strict timelines and guidelines for installations of phase of builds and all structures.
Diminished costs, reviewed and qualified competitive subcontractor bids prior to contract execution.
Prepared cost and inventory reports and maintained accurate records using company work order reporting system.
Analyzed, prepared and distributed reports to summarize information.
Researched market potential to develop business plans and goals.
Presented and sold services to executive customers and prospects.
Collaborated with executives, product vendors and customers to develop solutions addressing client needs.
Partnered with vendors and suppliers to provide solutions for client base.
Facilitated meetings with teammates to align goals and best practices.
Built and maintained healthy sales funnel utilizing cold calling, referrals, and social media.
Developed strategic marketing plans for various product services available.
Assisted sales manager with department operations, including forecasting and budgeting.
Recommended products and service solutions that drove revenue, reduced unnecessary cost and maximized growth.
Maintained current customer relationships by providing support, updates and new opportunities.
Conducted training sessions with sales teams to develop and execute prospecting campaigns for target sectors.
Provided direction and support to sales teams regarding contract development and negotiations.
Conferred with customers and engineers to assess equipment needs and determine system requirements.
Developed and wrote technical documentation for products.
Negotiated tender and contract terms to meet both client and company needs.
04/2015 to 08/2018Construction SuperintendentAssemblers, Inc. | Manchester, VT,
81Facilitated construction team training on site-specific project specifications.
Chaired pre-bid meetings and project walk-throughs to optimize processes at all stages.
Completed demo project under budget and ahead of schedule with no punch list items.
Monitored daily construction and evaluated project progress, contract compliance and safety.
Assigned work to employees based on project requirements and individual team member strengths.
Maintained project compliance, reviewed contractor scope, secured materials and negotiated pricing for competitive bidding with zero lost time due to accidents.
Reduced costs by utilizing site resources and subcontractors effectively.
Mitigated risks by coordinating plans and specifications to maintain safety and regulations compliance.
Supervised material usage and contractor hours to keep projects in line with budgets.
Monitored project expenses and developed pre-construction estimates.
Reviewed project blueprints and specifications to determine number of trades needed to complete job.
Participated in value engineering sessions to achieve optimal pricing without sacrificing quality.
Created and presented work plans for client review.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Chaired weekly progress and commercial meetings and monitored daily reports from field staff.
Worked with engineering and construction staff to define project scopes for bid preparation.
Maintained compliant site operations and remained up-to-date on all company's standards, programs and goals.
Determined optimal construction requirements and site plans.
Led bid development meetings and project status updates.
Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
Effectively controlled the release of proprietary and confidential information for general client lists.
Created intricate and visually clear 3D renderings as part of major project proposals for architectural firms.
Planned and executed commercial and residential contracts .
Monitored multiple databases to keep track of all company inventory.
Prepared departmental contracts for attorney approval.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Developed and wrote technical documentation for products.
Planned various product configurations to meet diverse customer needs.
Prepared sales engineering reports by collecting, analyzing, and summarizing sales information and application trends.
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Maintained high-quality standards and educated general contractors on quality control requirements.
Introduced customers to new offerings and updated accounts.
Cross-sold additional products and services to purchasing customers.
Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
Provided customers with recommendations to promote brand effectiveness and product benefits.
Created and implemented store displays, promoting sales and growth.
Developed solutions to meet market gaps and drive company sales.
Prepared and processed contracts and order forms for new and existing customers.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Established and serviced 81 accounts in assigned territory.
Landed 300 plus new customer accounts through effective customer service and powerful cold-calling scripts.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
07/1997 to 04/2015SubcontractorSJG Contractors, LLC | City, STATE,
Followed safety protocols to avoid job site accidents and damage to property.
Used Miter Saw and Wet saw tools to install flooring, including ceramic tile and hardwood.
Successfully completed several commercial projects, including conversion of church to chater school, apartments and 17 homes .
Notified City of building development and particular trade that caused the problem to assist with remediation.
Interacted with homeowners to understand the job specifics and expectations.
Assessed team members' skills and delegated tasks based upon knowledge and expertise.
Reviewed blueprints and drawings to determine level of assistance required to complete projects.
Promoted high level of customer service through positive and productive customer service and gaining trust.
Developed strong understanding of residential and commercial building codes and verified proper permitting.
Fixed and built custom cabinets and trim using carpentry skills.
Maintained a perfect reputation with code enforcement
Estimated costs for projects and delivered bids to city bidding department, state bidding process, home advisor, and various other companies to establish contracts.
Visited sites to meet with customers, answer questions and deliver proposals and project quotes.
Monitored work of employees and contractors to assess project conformance with customer requirements.
Instructed newly hired employees on proper methods to install racks and modules for solar systems, maximizing customer satisfaction and team efficiency.
Performed system startups, mechanical troubleshooting and corrective action management for any identified issues.
Estimated materials, tools and personnel required for each job from start to finish.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Traveled 29% of work days to meet with customers and conduct product demonstrations highlighting key features.
Delivered products and services to customers in timely manner.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
Inspected work site following each shift and removed debris to keep area clean.
Worked with code enforcement officers to achieve all building codes were met and no violationls at hand.
Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
Developed and implemented new sales strategies to update product lines.
Researched and capitalized on emerging opportunities to build business and expand customer base.
Wrote technical reports documenting project progress and specifications.
Conducted onsite inspections and prepared takeoffs for engineering project costing.
Inspected equipment such as grill hoods, ducts and exhaust fans to identify and remove hazards such as grease, lint and dust.
Outlined necessary remediation plans to achieve desired compliance with applicable fire codes, laws, regulations and standards.
Education and Training
Expected in to to Associate of Science | Business Management University of Jones College , Jacksonville , FLGPA:
Expected in 09/2010 to to Texas Peace Officer Certification | Criminal JusticeUniversity of Houston - Downtown, Houston, TXGPA:
Validictorian Recipient
Honor Roll
Perfect attendance
Training for police officer
Expected in 11/2010 to to Bachelor of Science | Criminal Justice - Forensic Psychology University of Houston - Downtown, Houston, TXGPA:
Expected in to to Master of Science | Criminal Justice - Forensic Psychology University of Houston, Houston, TXGPA:
Expected in to to Bachelor of Science | Construction of Science in CivTexas A&M University, College Station, TXGPA:
Expected in to to Construction of Science in Civil Engineering | Construction EngineeringTexas A&M University, College Station, TXGPA:
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