Business Owner resume example with 12+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated professional with 8 years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience, as well as exercising decisive judgment to meet and exceed organizational goals.
Skills
Cost analysis and savings
Sales strategics
Issue resolution
Financial administration
Employee development
Task delegation
Purchasing and planning
Brand management
Client relations and retention
Conflict resolution techniques
CRM
Customer Service
Call center experience
Marketing savvy
Education and Training
Athens Technical CollegeAthens, GAExpected in ā ā:Business Administration And Management - GPA:
Cedar Shoals High SchoolAthens, GAExpected in 04/2005 ā āGED: - GPA:
Experience
Lhc Group - Business Owner Nashville, TN, 10/2012 - 01/2021
Owned and managed daily operations of a retail bakery business, including supervising employees and providing onsite training and education to staff.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
Managed food preparation, guest interaction, quality control, and customer relations.
Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Precooked garnishes for later use to top off fresh dishes.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Contacted customers prior to delivery to coordinate delivery times.
Located and selected merchandise to verify against delivery sheet specifications.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
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