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Business Owner Resume Example

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JH
BUSINESS OWNER
Professional Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experienced Site Supervisor with 7 years of experience. Highly-skilled in supervising projects from start to finish. Excellent communication and coordination skills. Proficient in OSHA compliance, estimating, inspection and heavy equipment operations. Multi-talented manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Work History
Medieval Stone LLC. - Business OwnerAlbuquerque, NM04/2017 - 01/2020
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
  • Listened closely to customer needs and ascertained appropriate remodel solutions within expected price range.
  • Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
Sandia Marble Inc. - FabricatorAlbuquerque, NM05/2015 - 03/2017
  • Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
  • Inspected all welded projects to verify alignment with blueprint specifications.
  • Boosted quality and effectiveness by maintaining stamina and hand dexterity to handle any challenge.
  • Delivered high-quality solid surface products by applying manual and machinery techniques to grind, carve, sand and polish stone.
  • Created stonework designs by following sketches to cut stone into target shapes.
  • Assessed job information, technical drawings and requirements to deliver carvings meeting depth and dimension specifications.
  • Used personal protective gear to eliminate exposure to harmful dust, fumes and materials.
  • Smoothed uneven surfaces using sanding equipment to produce high-quality finished products.
  • Maintained and applied knowledge of stone types, internal structure and natural chip patterns to minimize waste.
  • Learned how to complete templates and measurements with minimal supervision, contributing to successful accurate installations.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Artistic Tile & Granite - Lead InstallerAlbuquerque, NM11/2009 - 02/2015
  • Worked with all types of weather and ground conditions.
  • Operated tools, equipment and machinery according to safety standards.
  • Utilized knowledge of carpentry and general construction to complete attractive finish work.
  • Demonstrated knowledge of local building codes and requirements on each project.
  • Installed complete systems at new residential and business construction sites.
  • Laid out materials and system components to prepare for installation.
  • Completed over 2 daily granite installations according to strict schedules, inventories and customer needs.
Stone Systems - Sub-ContractorAlbuquerque, NM02/2012 - 01/2015
  • Cleaned, organized and prepared work areas for new installations.
  • Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
  • Promoted customer satisfaction with top-notch service and support.
  • Prepared granite by filling in chips or cracks and polishing surfaces.
  • Followed company standards and code requirements for all jobs.
  • Planned and handled more than 30 installation jobs each month.
  • Leveled surfaces using plywood and mortar prior to laying marble and tile.
  • Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
  • Used power wet saws and tile cutters to cut tiles to specifications for projects.
  • Followed all general safety measures to ensure that tools and machinery were used properly and to avoid mishaps.
  • Reviewed blueprints and specifications to determine labor and materials that would be required to complete tiling project.
  • Greeted all customers cheerfully and provided expert service.
  • Updated logs and completed timely job paperwork.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Participated in meetings to discuss new customer rating opportunities.
Skills
  • Financial Management
  • Data collection and analysis
  • Business Administration
  • Consulting
  • Service recommendations
  • Spanish translation
  • Problem-solving
  • Conflict resolution
  • Customer Relations
  • Excellent written and oral communication
  • Good communication skills
  • Telephone etiquette
  • Staff education and training
  • Computer proficient
  • Complaint resolution
  • Key holder experience
Education
2004Brookline College - PhoenixPhoenix, AZHigh School Diploma
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Resume Overview

Companies Worked For:

  • Medieval Stone LLC.
  • Sandia Marble Inc.
  • Artistic Tile & Granite
  • Stone Systems

School Attended

  • Brookline College - Phoenix

Job Titles Held:

  • Business Owner
  • Fabricator
  • Lead Installer
  • Sub-Contractor

Degrees

  • High School Diploma

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