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Business Owner Resume Example

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BUSINESS OWNER
Experience
Business Owner, 07/2017 to Current
Company Name – City, State
  • Founded Lamplight for social events for 500 young professionals, and grew it to $20k/year revenue and $8k/year profit.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies
  • Participated in high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Drove operational improvements which resulted in 50% savings and profit margins.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Verified parts and materials through audit inspections and independent checks.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
General Manager, 04/2015 to 05/2021
Company Name – City, State
  • Lead Operations and Cost variance of 35 employees, resulting in 20+ new promotions, lowering turn over rate 20%and 15% overtime.
  • Managed cross-functional team of 10 in 3 locations, ranging from entry-level analysts to vice presidents, and collaborated with business development, data science, and operations.
  • Launched Ionia office with lead Director and recruited and managed new team of 40 employees; grew office revenue by 200% in first nine months (representing 20% of company revenue).
  • Designed training and peer-mentoring programs for incoming class of 25 managers in 2017; reduced onboarding time for new hires by 50%.
  • Overhauled obsolete legacy source code of two production applications (PLS, POS) resulting in increased usability.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations
Assistant Manager, 04/2013 to 06/2015
Company Name – City, State
  • Conducted major pricing restructure by redirecting focus on consumer willingness to pay instead of product cost; implemented three-tiered pricing model which increased average sale 35% and margin 12%.
  • Promoted within 12 months due to strong performance and organizational impact (1 year ahead of schedule).
  • Identified steps to reduce loss by 10% resulting in eventual $75k cost savings.
  • Overhauled obsolete legacy source code of two production applications, and boosted usability and reduced run time performance by 85%.
  • Coordinated schedules and assigned team members' shifts.
Store Manager, 06/2011 to 05/2013
Company Name – City, State
  • Analyzed data from 15 monthly active stores and used outputs to guide marketing and product strategies; increased app engagement time by 2x, 30% decrease in drop off rate, and 3x shares on social media.
  • Performed redevelopment of training system in use by 125 employees, resulting in 20+ new features, positive experiences and 60% rise in sales.
  • Completed performance reviews.
  • Responsible for budget management.
  • Provided store management and scheduling.
  • Managed store and daily cash deposits.
Education
Bachelor of Business Administration: Business Management, 01/2017
MICHIGAN STATE UNIVERSITY - City
  • Minored in Business Management
  • Majored in Business Administration
  • Coursework in Consumer Economics, Human Resources and Software applications
Vocational Certificate in Business Management and Marketing CAPITAL AREA: College Prep/Vocational Training, 01/2017
Capital Area Careen Center - City, State
  • Professional development completed in Advanced Management
Personal Information
"Leadership is not about glorious crowning acts. It's about keeping your team focused on a goal and motivated to do their best to achieve it, especially when the stakes are high and the consequences really matter. It is about laying the groundwork for others' success, and then standing back and letting them shine.", https://www.linkedin.com/in/, 47197b1ba
Interests
  • Certifications and Licenses , ServSafe Food Protection Manager November 2020 to November 2024 Requirement Couse in Food Services Management and Pesr Control Additional Information
  • I devote to community events and am a instrumentalist and a songwriter.
  • Chaplin on missionary counsel at South Cedar Baptist Church.
Languages
English - Fluent Links
Highlights
  • Expert Customer Service
  • Expert Leadership and Role Modeling
  • Conflict management
  • Cash management
  • Conflict management
  • Customer Service
  • Performance reviews
  • POS
  • Scheduling
  • Team Management
Additional Information
  • Authorized to work in the US for any employer
Professional Summary

Astute Business Owner successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Results-driven Restaurant General Manager bringing 15+ years of experience in Restaurant and Retail operations. Focused on boosting team productivity and increasing profits by proactively managing and improving operations. Proficient in overseeing accounting, compliance and records management.

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Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Target job
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • MICHIGAN STATE UNIVERSITY
  • Capital Area Careen Center

Job Titles Held:

  • Business Owner
  • General Manager
  • Assistant Manager
  • Store Manager

Degrees

  • Bachelor of Business Administration : Business Management , 01/2017
    Vocational Certificate in Business Management and Marketing CAPITAL AREA : College Prep/Vocational Training , 01/2017

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