Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experienced Store Manager adept at problem solving, customer service and hiring and training hardworking, quality staff.

  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
  • Recruiting and interviewing
  • Retail inventory management
  • Store operations
  • MS Office proficient
  • Flexible schedule

Awarded “Top Sales Manager of the Year” in 2005 and multiple sales awards during my career.

Business Owner, 01/2014 - 06/2015
California Pizza Kitchen Chino Hills, CA,
  • Clermont and Orlando area Networking with sport clubs Owners, Directors and Event Coordinators to present line of products.
  • Set up presentations in events and connect with athletes and parents.
  • Buyer of footwear, uniforms and accessories Website development.
  • Logistic and Pricing of current and new products.
  • Heat transfer apparel for team and marketing purpose Marketing and Promotions of the business.
General Manager, 09/2012 - 01/2014
Natus Medical Incorporated Bothell, WA,
  • Oversees a management staff of 6 managers and 70 associates within a $10 million dollar location.
  • Recruiting of sale associates, operations associates and managers.
  • Network with the merchandiser with the logistic of new products.
  • Development of all associates and future managers Responsible for maintaining brand standards in merchandising and customer service.
  • Accountable for all the scouting, recruiting, hiring, and training of all new associates and managers.
  • Drive sales by department KIP like conversion, Sales per hour and units per transaction.
  • Set up store for inventory (Audit).
  • Have weekly meeting with manager's staff and discuss job performance.
  • Supervise overnight shipments to make sure the store 100% replenish.
  • Full communication with corporate office (HR, Marketing, Merchandisers and Asset protection).
General Manager Trainer and Market Leader, 03/2010 - 09/2012
Caliva San Francisco, CA,
  • Responsible for the management of 3 personal store plus oversaw 3 others stores in my market with a total inventory of $11.
  • Recruiting of sale associates, operations associates and managers.
  • Development of all associates and future managers performing monthly evaluations.
  • Helped implement new sales strategies and advertising programs.
  • Made sure that all 3 store achieve sales goals with the best practice on customer services Network with the merchandiser for the logistic of new products giving feedback in our demographics trends.
District Sales Manager, 05/2007 - 2010
Lady Foot Locker City, STATE,
  • Oversaw a district consisting of 20 stores with $40 million dollars of inventory.
  • Achieved maximum sales and profitability through the achievement of Key Performance Indicators for the Lady Footlocker brand.
  • Ensured execution of sales strategies, plans and advertising of promotional programs.
  • Evaluated new product and demographic market opportunities.
  • Partner with the merchandiser for the logistic of new products.
  • The Development of New Manager Trainers.
  • Contributed to merchandising ideas at team sale meetings.
  • Opened a new store location and assisted in recruiting and training new staff.
DMIT, 2005 - 2007
Lady Foot Locker City, STATE,
  • Supervise inventories and help to control shrink in all the stores in the District.
  • The recruiting, training and positioned of all the possible candidate Managers in the District Drive sales by department of my store and the other 20 stores in the district.
  • Cover District manager Vacations Directly oversaw a store operation of 2 million dollars while also serving as District Manager for 8 stores within the market.
  • Analyzed business trends in order to maximize district performance.
Manager Trainer, 01/2001 - 01/2005
Lady Footlocker & Kids Footlocker City, STATE,
  • Drive sales by department.
  • Inventory control Merchandising and identify opportunities in the Market The recruiting and development of future managers.
  • For three years in row achieve the number one dollar gain in the District.
  • Recognized as Manager of the Year in 2005.
  • Oversaw a 1 million dollar store location.
Store Manager, 1989 - 2001
Kids Foot Locker City, STATE,
  • Worked closely with the district manager to formulate and build the store brand.
  • Trained staff to deliver outstanding customer service.
  • Completed weekly schedules according to payroll policies.
  • Completed a series of training sessions to advance from Assistant Manager to Store Manager.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Reorganized the sales floor to meet company demands.
  • Addressed customer inquiries and resolved complaints.
  • Delivered excellent customer service by greeting and assisting each customer.
BA of Business Administration, Degree: Marketing, Expected in 2013
Inter Americana University of Puerto Rico - Ponce, PR



Fluent in Spanish & English

  • Public speaker,
  • Coaching Basketball and Volleyball
  • Run and training

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Resume Overview

School Attended

  • Inter Americana University of Puerto Rico

Job Titles Held:

  • Business Owner
  • General Manager
  • General Manager Trainer and Market Leader
  • District Sales Manager
  • DMIT
  • Manager Trainer
  • Store Manager


  • BA of Business Administration, Degree

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