Accomplished Assisted Living Operations Professional with more than fifteen years of Human Resources experience offering a unique blend of operations and employee relations management. Strong knowledge of Florida and New Jersey Department of Health, Employment Laws and Regulations including: AHCA, FMLA, ADA, Disability, and Workers Compensation. Extensive expertise in executing insight-driven retention programs to decrease employee turnover. A sophisticated understanding of hospitality operations and ideal expectations for high level customer service along with strong employee relations, to readily identify and foster employee engagement through performance metrics based programs. To serve as the voice of the employee to ensure a high level of morale and maximize team outcome to drive company’s overall mission.
Promoted from Associate Executive Director and Business Office Manager.
Started as Human Resource Coordinator in 2006, and was promoted in 2008, to Sr. Employee Relations Coordinator.
Started as Receptionist in 2002 and was promoted in 2004 to HR Information System Administrator.
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